Business Resilience and Sustainability Coordinator

Wilcon Depot; Philippines; On-site; PHP 600,000 - 960,000; Full time

Job summary

Wilcon Depot seeks a Business Resilience and Sustainability Coordinator to drive two programs: BCM and ESG, under guidance from VP leaders. You will maintain documents, schedule activities, track action items, and prepare materials for senior leaders across departments to ensure timely progress in a busy retail environment.

Knowledge of BCM is beneficial but not required; training will be provided. ESG is being built progressively as the organization grows, with opportunities to shape processes

Qualifications

• Bachelor's degree in a related field.
• Proven ability to coordinate multiple workstreams and meet deadlines.
• Strong written communication for reports and documentation.
• Comfort coordinating across departments and levels with professional follow-up.
• Proficiency in MS Office or Google Workspace.

Responsibilities

• BCM Document Coordination — Maintain and update the master BCP and subsidiary plans; ensure version control and accessibility.
• BIA Coordination — Collect data across departments for annual Business Impact Analysis; update tracker and close identified gaps.
• RTO Documentation Support — Prepare materials and schedule RTO alignment sessions; document recovery time objectives.
• Exercise and Drill Coordination — Organize tabletop exercises and store/DC drills; document outcomes and action closure.
• Supply Chain and DC Continuity Support — Maintain contingency plans and 3PL BCP compliance tracker; follow up on requirements.
• BCM Compliance and Training Coordination — Track regulatory deadlines; coordinate annual BCM orientations and quarterly refreshers.
• ESG Coordination and Reporting Support — Maintain ESG framework; gather data for annual ESG report; monitor regulatory updates.
• Steering Committee Support — Prepare agendas, status reports, and decks; manage action item logs.

Skills

Strong organizational skills

Cross-department coordination

Excellent written communication

Follow-up and accountability

Deadline management

Education

Bachelor's degree in Business Management, Engineering, Operations Management, Supply Chain, or a related field

Tools

MS Office

Google Workspace

Job description

Position Overview

The Business Resilience and Sustainability Coordinator supports the execution and day-to-day coordination of two programs — Business Continuity Management (BCM) and Environmental, Social, and Governance (ESG). Both programs are actively guided by two VP-level leaders through a Steering Committee who set direction, lead key sessions, and remove organizational blockers.

The Coordinator's role is to keep both programs moving — maintaining documents, scheduling and coordinating activities, tracking action items and deadlines, preparing materials for senior leaders, and following up across departments to ensure nothing falls through the cracks. This is a hands‑on execution role that requires strong organizational skills, follow‑through, and the ability to work across multiple teams in a busy retail environment.

BCM knowledge is an advantage but not required — the Coordinator will be trained and guided by senior leaders with deep expertise. ESG is being built progressively as an organization and the Coordinator grows alongside the program.

Key Responsibilities

• BCM Document Coordination — Maintain and update the master BCP and all subsidiary plans. Ensure documents are current, version‑controlled, and accessible. Track the review calendar and follow up with document owners to keep all plans up to date.
• BIA Coordination — Coordinate data gathering across departments for the annual Business Impact Analysis. Consolidate inputs, prepare working documents, and maintain the BIA tracker. Follow up on identified gaps with relevant teams.
• RTO Documentation Support — Prepare materials and coordinate schedules for RTO alignment sessions led by VP sponsors. Document agreed recovery time objectives and maintain the RTO tracker.
• Exercise and Drill Coordination — Coordinate logistics and scheduling for tabletop exercises, store‑level drills, and DC flood drills. Prepare exercise materials, document outcomes, and track corrective actions to closure. Prepare After‑Action Reports for review by VP sponsors.
• Supply Chain and DC Continuity Support — Maintain supply chain contingency plans and DC flood preparedness protocols in coordination with Operations and Supply Chain teams. Maintain 3PL BCP compliance tracker and follow up with partners on outstanding requirements.
• BCM Compliance and Training Coordination — Maintain the BCM compliance calendar and ensure all regulatory deadlines are flagged and prepared for in advance. Coordinate scheduling, logistics, and attendance tracking for annual BCP orientations and quarterly ERT refreshers across stores, DCs, and HQ.
• ESG Coordination and Reporting Support — Maintain the ESG framework and targets tracker. Coordinate data gathering from departments for the annual PSE ESG report. Support the research and preparation of ESG project proposals for Steering Committee review. Monitor PSE regulatory updates and flag relevant changes.
• Steering Committee Support — Prepare agenda materials, status reports, and presentation decks for Steering Committee sessions. Maintain action item logs and follow up on assigned tasks between sessions.

Qualifications

• Bachelor's degree in Business Management, Engineering, Operations Management, Supply Chain, or a related field
• 3 to 4 years of experience in operations, compliance, project coordination, or supply chain in a retail or FMCG environment
• Strong organizational skills with a track record of managing multiple workstreams and meeting deadlines consistently
• Comfortable coordinating across departments and levels — able to follow up persistently and professionally
• Strong written communication skills for reports, trackers, and documentation
• BCM or ESG knowledge is an advantage but not required — curiosity and willingness to learn matter most
• Proficient in MS Office or Google Workspace