Business Performance & Insights Lead (Sr. Manager Level)

Private Advertiser; Metro Manila; On-site; PHP 1,800,000 - 3,400,000; Full time

Job summary

Private Advertiser in Manila GCC seeks a senior analytics leader who owns the story behind the numbers. You will turn GCC data and dashboards into decisions, presenting hard truths backed by evidence to Executive Management.

This is a stakeholder role built on a data foundation. You will drive capacity planning, performance reporting, and continuous improvement, influencing Tower Leads and senior leaders with credible, evidence-based insights.

Qualifications

• Bachelor's degree in Business, Data Analytics or Finance.
• 10+ years in performance management or workforce analytics.
• Experience presenting to C-suite or senior leadership.
• Experience in GCC, shared services, or large matrix multinational environments preferred.

Responsibilities

• Use GCC-wide data to identify performance across regions, towers and teams.
• Convert analysis into an evidence-based narrative for leadership action.
• Surface underperformance and risk proactively.
• Build trusted relationships with Tower Leads and site leadership.
• Manage upward, elevate when needed and hold a line with senior stakeholders.
• Challenge performance with data and evidence, not opinion.
• Own design and delivery of performance and capacity reporting to Executive Management.
• Present with clarity at senior forums, prepared for pushback.
• Oversee capacity planning and forecasting at GCC level.

Skills

Stakeholder management

Executive presentation

Data storytelling

Performance management

Workforce planning

Forecasting

Power BI experience

Tableau experience

Analytical thinking

Communication skills

Education

Bachelor's degree in Business or Data Analytics or Finance

Tools

Power BI

Tableau

Job description

About the role

This role owns the story behind the numbers — where performance is strong, where it's slipping, and what leadership needs to do about it. You will turn the Manila GCC's data and dashboards into decisions, presenting hard truths backed by evidence directly to the Executive Management team. This is a stakeholder and influence role built on a data foundation, not a data-building role. The bar is not 'can you read a dashboard' — it's 'can you walk into a room with Executives, present a hard truth backed by evidence, and hold your position when a Tower Lead pushes back.'

Key responsibilities

• Use GCC-wide performance and capacity data to identify what's working, what isn't, and why — across regions, towers and teams

• Convert analysis into a clear, evidence-backed narrative that leadership can act on, not just a set of charts

• Proactively surface underperformance and risk before it's raised by someone else

• Build credible, trusted relationships with Tower Leads, Global Functional Leads and the Site General Manager

• Manage upward effectively — know when to flag, when to elevate and when to hold a line with senior stakeholders

• Challenge poor performance directly and constructively, using data and evidence rather than opinion

• Own the design and delivery of performance and capacity reporting presented to Executive Management

• Present with clarity and confidence at senior forums, anticipating pushback and coming prepared with evidence

• Oversee capacity planning and forecasting at GCC level, ensuring workforce availability aligns with business demand

• Drive continuous improvement initiatives off the back of performance insight, not just report on inefficiency

About you

• Demonstrated ability to manage upward and sideways with senior stakeholders, including direct experience presenting to executive or C-suite audiences

• Confident, direct communication style — able to challenge underperformance without damaging the relationship

• Political and organisational awareness: knows how to land a hard message in a matrixed, multi-stakeholder environment

• Strong command of performance management, workforce planning and capacity forecasting principles

• Comfortable working with dashboards and data tools (Power BI, Tableau or equivalent) at an interpretive and diagnostic level

• Sound understanding of resource allocation, utilisation and workforce optimisation practices

• Bachelor's degree in Business, Data Analytics, Finance or a related field

• 10+ years' experience in performance management, workforce analytics or business performance roles, including direct experience presenting to senior/executive leadership

• Demonstrated track record of using data to challenge and change operational or team performance outcomes

• Prior GCC, shared services, or large matrixed multinational environment experience strongly preferred