Business Operations Associate-Junior Night Shift

Arch Global Services Philippines; Philippines; On-site; PHP 391,000 - 614,000; Full time

Job summary

AGSI is seeking an Operations Analyst to support property and casualty insurance operations across multiple systems. The role requires high accuracy and meeting service levels.

Responsibilities include data interpretation, processing transactions (Submission Clearance, policy issuance, compliance, Auto), preparing reports, and collaborating with an international team. Strong English communication, analytical skills, and proficiency in Excel and Word are essential; bachelor’s degree required.

Qualifications

• Strong verbal and written communication in English.
• Analytical and problem-solving abilities.
• Detail- and quality-minded.
• Collaborative and team-oriented, able to work in an international team.
• Proficient with Excel and Word.
• Excellent communication and interpersonal skills.
• Flexible with changing requirements and quick to learn new processes.

Responsibilities

• Interpret data, analyze results and process transactions in various systems to support insurance operations (Submission Clearance, Policy & Endorsement rating and Issuance, Compliance, Auto).
• Prepare and issue documents and reports accurately.
• Interact with team and customers to complete deliverables.
• Communicate issues or queries promptly to ensure quick resolution.
• Assist with troubleshooting and improving processes.

Skills

Communication

Analytical thinking

Attention to detail

Team collaboration

Fluent English

Interpersonal skills

Education

Bachelor's degree

Tools

Excel

Word

Job description

Job Description:

Company Description

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

Job Description

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements. The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

Responsibilities:

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
  • Submission Clearance
  • Policy & Endorsement rating and Issuance
  • Compliance
  • Auto
  • Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed

Qualifications

• Strong verbal/written communication with fluency in the English language
• Strong analytical and problem-solving ability
• Detail and quality minded
• Collaborative and team-oriented with ability to execute within an international team
• Superior knowledge of Excel and Word
• Excellent communication and interpersonal skills
• Flexible with changing requirements and ability to learn new processes quickly

Additional Information

Bachelor’s degree

Requirements: