2026-7915 Business Operations Associate

Arch Global Services; Makati; On-site; PHP 420,000 - 540,000; Full time

Job summary

Arch Global Services (AGSI) is seeking an Operations Analyst to support property and casualty insurance operations with accurate data interpretation, analysis, and processing across multiple systems to meet service levels.

You will collaborate with international teams, prepare documents, and communicate clearly in English. Proficiency in Excel and Word, strong analytical skills, and attention to detail are essential.

Qualifications

• Interpret data, analyze results and process transactions in various systems.

Responsibilities

• Interpret, analyze, and process activities in support of property and casualty insurance operations.

Skills

Analytical thinking

Communication skills

English fluency

Teamwork

Detail oriented

Adaptable

Problem solving

Education

Bachelor's Degree

Tools

Excel

Word

Job description

Company Description

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

Job Description

The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.

Qualifications

• Interpret data, analyze results and process transactions in various systems in support of the following areas:
• Submission Clearance
• Policy & Endorsement rating and Issuance
• Compliance
• Auto
• Other operations, as needed
• Prepare and issue documents and reports accurately, as per specifications
• Interact with team and customers as required to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolution
• Assist with troubleshooting and improving processes, as needed
• Strong verbal/written communication with fluency in the English language
• Strong analytical and problem-solving ability
• Detail and quality minded
• Collaborative and team-oriented with ability to execute within an international team
• Proficient in Excel and Word
• Excellent communication and interpersonal skills
• Flexible with changing requirements and ability to learn new processes quickly
• Strong interpersonal skills and the ability to establish and maintain excellent working relationships

Nice to have :

• Data processing and analysis experience
• Previous experience in insurance industry desirable
• Candiates with tech skills are preferred
• Strong verbal/written communication with fluency in the English language
• Strong analytical and problem-solving ability
• Detail and quality minded
• Collaborative and team-oriented with ability to execute within an international team
• Superior knowledge of Excel and Word
• Excellent communication and interpersonal skills
• Flexible with changing requirements and ability to learn new processes quickly

Additional Information

• Bachelor's Degree