Insurance Operations Associate: Data, Compliance & Processing

Arch Global Services Philippines; Philippines; On-site; PHP 391,000 - 614,000; Full time

Job summary

AGSI is seeking an Operations Analyst to support property and casualty insurance operations across multiple systems. The role requires high accuracy and meeting service levels.

Responsibilities include data interpretation, processing transactions (Submission Clearance, policy issuance, compliance, Auto), preparing reports, and collaborating with an international team. Strong English communication, analytical skills, and proficiency in Excel and Word are essential; bachelor’s degree required.

Qualifications

• Strong verbal and written communication in English.
• Analytical and problem-solving abilities.
• Detail- and quality-minded.
• Collaborative and team-oriented, able to work in an international team.
• Proficient with Excel and Word.
• Excellent communication and interpersonal skills.
• Flexible with changing requirements and quick to learn new processes.

Responsibilities

• Interpret data, analyze results and process transactions in various systems to support insurance operations (Submission Clearance, Policy & Endorsement rating and Issuance, Compliance, Auto).
• Prepare and issue documents and reports accurately.
• Interact with team and customers to complete deliverables.
• Communicate issues or queries promptly to ensure quick resolution.
• Assist with troubleshooting and improving processes.

Skills

Communication

Analytical thinking

Attention to detail

Team collaboration

Fluent English

Interpersonal skills

Education

Bachelor's degree

Tools

Excel

Word

Job description

AGSI is seeking an Operations Analyst to support property and casualty insurance operations across multiple systems. The role requires high accuracy and meeting service levels.

Responsibilities include data interpretation, processing transactions (Submission Clearance, policy issuance, compliance, Auto), preparing reports, and collaborating with an international team. Strong English communication, analytical skills, and proficiency in Excel and Word are essential; bachelor’s degree required.