Business Operations and Talent Specialist

Tarro; Pajo; On-site; PHP 334,800 - 669,600; Full time

Job summary

Tarro in Cebu is looking for a People & Talent Associate to enhance employee experiences and support key HR initiatives. Your role will involve leveraging AI tools to improve recruitment and assist employees with their inquiries. Building strong relationships with team leaders and enhancing employee engagement are essential objectives in this role.

The ideal candidate should exhibit strong communication skills, be detail-oriented, and adapt quickly to the fast-paced environment.

Qualifications

• Experience or exposure in recruitment, HR, or customer-facing roles.
• Ability to manage multiple priorities.
• Willingness to learn different areas of HR.

Responsibilities

• Leverage AI tools and automation to improve recruitment.
• Support employees and managers with HR questions and policies.
• Coordinate with People Team members to resolve employee concerns.
• Support reporting and people analytics.
• Drive process improvements across HR functions.

Skills

Strong written and verbal communication skills

Organized and detail-oriented

Proactive and adaptable

Relationship-building skills

Tools

BambooHR

Ashby

Confirm

Job description

About the Role

As the People & Talent Associate, you will play a key role in supporting both People Business Partnering and Talent Acquisition initiatives across Tarro. You will help drive a positive employee experience by supporting recruitment efforts, employee welfare, people operations, and day‑to‑day HR initiatives that align with Tarro’s overall people strategy.

Responsibilities

• You will leverage AI tools, automation, and scalable workflows to improve recruitment speed, quality, and candidate experience across the hiring lifecycle.
• You will support employees and managers with HR‑related questions, concerns, and policy guidance.
• You will assist in resolving employee concerns by coordinating with the appropriate People Team members and by using and maximizing internal AI tools to support DGT employees at scale.
• You will support reporting, people analytics, and HR data monitoring.
• You will support HR initiatives and operational projects aligned with business needs.
• You will collaborate with different People functions and business stakeholders to support talent attraction, retention, and HR planning.
• You will help drive process improvements, standardization, and operational efficiency across HR processes.

Year 1 Deliverables

• Support hiring and onboarding efforts to improve hiring turnaround time and candidate experience.
• Build strong working relationships with employees, team leaders, and managers across the business.
• Support employee engagement and retention initiatives for assigned teams.
• Support the execution of People Team programs and initiatives within the local business context.
• Develop foundational expertise in employee relations, talent acquisition, and people operations.

About You

• You have strong written and verbal communication skills.
• You are organized, detail-oriented, and capable of managing multiple priorities.
• You are proactive, adaptable, and willing to learn different areas of HR.
• You enjoy building relationships and working with people across different teams.

Bonus Points

• You have experience or exposure in recruitment, HR, customer-facing roles, or operations support.
• You have experience using HR systems such as BambooHR, Ashby, Confirm, or similar tools.
• You have a roll‑up-your-sleeves mentality with current or prior experience working in a fast paced, collaborative, highly ambiguous environment frequently wearing more than one hat.
• If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

Equal Opportunity Employer

Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds—including but not limited to race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.