People Operations Specialist | Manila

LawAdvisor Ventures; Makati; Remote; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Remote work opportunities

Learning & development

Company retreats

Job summary

LawAdvisor Ventures Ltd seeks a Process Guardian to lead People Operations and drive modern, human-centered HR practices across our globally distributed team.

You will own core lifecycle processes, mentor colleagues, and pilot new projects while bridging departments to ensure cohesive operations and scalable, value-driven people experiences.

Qualifications

• Bachelor's degree in HR, Operations, Business Administration or Accounting.
• 5+ years in operations, HR Generalist, HR Business Partner, or other People Operations role.
• Startup experience required.
• Excellent written, verbal, presentation, and interpersonal skills.
• Knowledge of HR core functions: onboarding/offboarding, compensation & benefits, labor compliance, taxes, and lifecycle development.
• Proactive mindset; able to work with little guidance.
• Growth mindset; analyse mistakes to improve.
• Ability to wear multiple hats and manage time effectively.
• Problem-solving and analytical skills; craft solutions and think critically.
• Ability to build domain and industry knowledge quickly.

Responsibilities

• Own and scale key processes in the employee lifecycle.
• Mentor the team and pilot new projects and initiatives.
• Bridge gaps between departments to align goals and maintain human-centered design.
• Collaborate with leadership to understand business needs and align resources.
• Share ideas to improve recruitment and People Ops initiatives.
• Review ideas and provide constructive feedback and guidance.

Skills

Labour laws

People operations

Stakeholder management

Talent sourcing

Communication skills

Process improvement

Team leadership

Event planning

Education

Bachelor's degree in HR, Operations, Business Administration or Accounting

Job description

We Are

Breaking The Law

LawAdvisor was founded in 2015 in Melbourne, Australia with a fearless and ambitious belief: that everybody should have access to justice. We hypothesised that the high costs, inefficiencies, and difficulties of obtaining legal help could be overcome simply by providing greater access to legal information, and by providing everybody with real-time access to high-quality, affordable lawyers online. Our mission has since been supported by thousands of lawyers and has allowed us to expand and set up offices across the globe. We've also attracted high profile investors and partners who have shared our mission to transform legal service delivery. We're still not satisfied. The potential exists to completely revolutionise the practice of law. The start of this decade has delivered LawAdvisor with a new mandate: to overhaul and transform how lawyers work, and how people interact with and consume legal services, with state of the art legal practise management technology to (i) increase efficiencies; (ii) automate routine processes; (iii) increase transparency; (iv) bring the legal practice to the 21st century.

We Need…

A Process Guardian

As a company that strives to bring an industry into a new light through the next generation of legal tech products, we don't want to slack and lag behind when it comes to modernising our focus on people. Therefore, we're looking for a Process Guardian to help adopt the emerging trends and practices within people operations to ensure that our work environment, whether physical or virtual, empowers and entices our team more than ever before.

As a leader within the People Operations team, you will capture and guide us into a working experience that makes our team feel cared for and well-equipped to create visionary work no matter where they are. You'll work to bridge the gap between our departmental and overarching company goals and objectives while also ensuring that we don't stray from our human-centered design. Additionally, we'll look to you for new ideas and opportunities for us to explore and knowledge-share, and a careful eye to find and rectify pitfalls when reviewing our work.

Principally, you will own and help scale several key processes in our employee lifecycle, mentor the younger generation within our team, and pilot the solutions to complex problems and the deployment of new projects.

You Will…

• Become our team's professor when it comes to labour laws, employees/ops related insurances, and payroll questions, internal or external.
• Practice what you preach: being the gatekeepers of our values, we demonstrate them through our actions and help set the standards for the rest of our team.
• Manage our People Operations team to keep moving us towards a first-class employee experience through supporting and innovating upon our initiatives and projects while also bringing your own ideas to the table.
• Work with leadership to understand our business needs and align recruiting resources to achieve goals
• Source top talent through talent strategy and refine recruitment initiatives to effectively showcase our culture.
• Be our mediator: you will be the liaison between all departments to achieve a cohesive end result, assisting them with the change to have a smoother transition of operations.
• Teach while you learn: you'll continuously be presented with opportunities to build upon your current toolbelt and knowledge while also helping our team upskill.
• Use a magnifying glass: your strong attention to detail and creativity work together when you review our ideas and writing while also providing your own thoughts, feedback, and comments.
• Spot inefficiencies: you'll identify and iron out any possible inefficiencies and redundancies that exist within our current work and processes. You'll also analyse and present the findings from reports to let us know about trends within our data and identified areas for improvement.
• Lend a helping hand when we organise and plan any team events whether they are for fun such as our Virtual Drinks or if it's growth-focused such as our Lunch & Learn.

You Should Have…

• A Bachelor's Degree in Human Resources, Operations, Business Administration or Accounting degree.
• 5+ years of experience in operations, HR Generalist, HR Business Partner, or other People Operations role.
• Previous experience in a startup environment.
• Excellent written, verbal, presentation, and interpersonal skills: you'll need to be proficient in multiple forms of communication to work at your best, communicate with the team, and pitch your own ideas.
• Knowledge and experience in HR's core functions such as on/offboarding, compensation & benefits, labor compliance, taxes, and the development and scaling of the employee lifecycle while adhering to risk management and legal requirements.
• A proactive mindset: you can work with little to no guidance and aren't afraid to take the initiative to always look for ways to optimise our day-to-day work.
• An open, growth-focused mindset: whether it's self-reflection or feedback from others, you analyse your mistakes and use it as a driving force to improve yourself for the next situation or problem you find yourself in.
• The ability to wear multiple hats: strong time management skills and a wide skill set allows you to switch gears quickly as you tackle various tasks and projects.
• Problem-solving and analytical skills: you will face a variety of situations and challenges so you need to be able to craft solutions and analytically think as the situation demands.
• The ability to build domain and industry knowledge quickly.

Bonus Points…

• Experience using HRIS, Recruitee, Airtable, Zapier, Slack, Coda
• Experience working with a remote team.
• Experience working in the legal services industry.

We'll Offer…

A highly-skilled, driven and dedicated team.

Remote work opportunities: our team is distributed across the globe and we enjoy the flexibility of working remotely when possible.

Continuous learning and development: whether by way of conferences, online courses, or further study, we're here to support your personal and professional growth.

Company retreats: While Zoom and Slack is our operating system, our company retreats allow us to create long-lasting bonds with each other and to feel human.

A direct line with our key users, and influential high-level stakeholders (investors, advisors, and other relevant members) to use as and when needed.

Our Values…

Win and grow together

strive to become the best in your field and always seek growth opportunities. You are not afraid of challenges or afraid to fail because you have a growth mindset.

Nothing is too small

you're never too big to do the smallest things.

Pressure makes diamonds

as a team, we train to win. You are not scared of pressure and embrace challenges and never lose your resolve.

Continuous improvement

as a leader in the legal technology space, we will continue pushing through the boundaries to create breakthrough legal products.

Teamwork makes the dream work

we don't concern ourselves with office politics. There are plenty of opportunities to earn, learn, grow and succeed together.

No Oompa Loompas

although we're united with a strong vision and working towards shared goals, we encourage you to be yourself. Our team is diverse, and that is how we are able to continue to think outside the box and come up with the most creative solutions to entrenched problems.