Business Intelligence Analyst/Developer

V-Call Center Link Inc.; Rizal; Hybrid; PHP 558,000 - 781,200; Full time

Job summary

A leading call center firm in Rizal seeks an experienced Report Analyst to collaborate on evaluating marketing performance and customer behavior through diverse data analytics. The ideal candidate has over 5 years of BPO experience and at least 3 years in report analytics using SQL and PowerBI, with a Bachelor’s degree in a quantitative field. This full-time role offers a hybrid work model.

Qualifications

• Minimum of 5 years experience in a multi-site BPO environment.
• At least 3 years of experience with Report Analytics tools.
• Able to work independently on assigned campaigns.

Responsibilities

• Collaborate with clients and teams to develop and analyze reports.
• Evaluate marketing performance and KPI achievement.
• Work flexible hours when needed.

Skills

BPO experience

Report Analytics

SQL

PowerBI

Independent work

Education

Bachelor’s degree in Operations or Accounting

Job description

Overview

Hybrid - Rizal 3-5 Yrs Exp Bachelor Full-time

Job Description

Collaborate with clients and internal call center teams to build, customize, and analyze reports using diverse data sets. The goal is to evaluate marketing performance, quality metrics, customer behavior, and KPI achievement.

Responsibilities

• At least 5 years of BPO experience in a multi-site, multi-client, BPO environment.
• At least 3 years of experience in Report Analytics, SQL, and PowerBI.
• Ability to work independently and closely with the assigned campaigns.
• Flexible with extending shifts when needed.

Qualifications

• Bachelor’s degree, preferably within a quantitative area (Operations, Accounting).

Additional Information

BPO experience, Report Analytics, PowerBI

Preview

VCC Link Inc.

Digital Marketing V-Call Center Link Inc.

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