Business Intelligence Analyst

ContactPoint360

Cebu City

On-site

PHP 480,000 - 720,000

Full time

2 days ago

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Benefits offered by this job

Great base salary

HMO Medical Insurance

Dental Coverage

Paid Vacation and Sick leave

13th-Month Pay

Career & Leadership Development Traing

Corporate Employee Discounts onPartner

Job summary

ContactPoint 360 in Cebu, Philippines seeks a Business Intelligence Analyst to collect, analyze, and organize data to support wise business decisions. You will coordinate data implementation projects with data professionals and communicate with the management team.

Responsibilities include developing and optimizing SQL queries, building Power BI dashboards and Excel reports, and designing end-to-end data models for business needs.

Qualifications

Bachelor’s degree or higher in business, information management, finance, or a related field.
Proficient in written and spoken English.
2–3 years of relevant experience.
Power BI hands‑on experience and other dashboarding platforms.
Experience with information management.
Analytical and research skills.
Experience with big data tools and relevant computer software.

Responsibilities

Develop and optimize SQL queries (including CTEs and subqueries).
Build and maintain Power BI dashboards and Excel reports.
Help develop analytical tools and programs.
Design and manage end-to-end data models for business needs.
Collaborate and communicate with data professionals and upper management to oversee projects.
Analyze trends, data, and reports to derive root causes.
Perform deep data analysis to provide actionable insights.
Identify opportunities to streamline manual processes through automation of reports or processes.

Skills

SQL

Power BI

Excel

Data analysis

English proficiency

Education

Bachelor's degree or higher in business, information management, finance, or a related field

Tools

Power BI

Job description

Join our CP360 Family, today!

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian

Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!

Who We Are:

Welcome to ContactPoint 360, the world’s fastest-growing global BPO.

At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of remarkable growth, our team has expanded to over 3500+ passionate and successful individuals across Canada, the US, Colombia, Mexico, Jamaica, India, Greece and the Philippines. Our achievements are grounded in an award-winning culture that fosters innovation and empowers every team member, earning us global recognition as a certified Great Place to Work.

At ContactPoint 360 Inc., we deeply understand the meaning of family and values. As a family-owned company, we cherish a sense of unity and support that extends beyond the workplace. Our commitment to hiring the best talent is driven by our belief in the importance of family-like bonds within the organization.

We empower forward-thinkers and value our team. Together, we enhance interactions, build strong connections, and constantly innovate to deliver exceptional people and customer experiences, putting the human experience first.

Job Summary Purpose:

We are looking for a Business Intelligence Analyst to collect, analyze, and organize data to help make wise business decisions. In this position, you will coordinate data implementation projects in collaboration with other data professionals and in communication with the management team.

Job Responsibilities:

Develop and optimize SQL queries (including CTEs and subqueries).
Build and maintain Power BI dashboards and Excel reports.
Help develop analytical tools and programs
Design and manage end-to-end data models for business needs.
Collaborate and communicate with data professionals and upper management to oversee projects
Analyze trends, data, notes, root cause analysis on reports generated from the system.
Perform deep data analysis to provide actionable insights.
Determine opportunities to streamline manual processes through automation of reports or processes.

Qualifications:

Bachelor's degree or higher in business, information management, finance, or a related field
Proficient in written and spoken English.
At least 2 to 3 years of relevant experience.
Power BI hands‑on experience and other dashboarding platforms
Experience with information management
Analytical and research skills
Experience with big data tools and relevant computer software
Knowledge of effective business practices and systems

What's in it for you?