Business Insights Analyst

Gradient Learnings; Hinoba-an; On-site; PHP 600,000 - 900,000; Full time

Job summary

TaskUs is seeking a BI Analyst to act as a strategic advisor across business functions. You will provide key insights, build models, forecast outcomes, and develop reports using SQL and Power BI to inform leadership decisions.

The role demands 3+ years in data analytics, strong SQL, Power BI experience, and the ability to translate data into actionable business recommendations. You will collaborate with cross-functional teams, map data processes, and drive efficiency improvements.

Qualifications

• 3+ years of experience in data science, data analysis, analytics, business intelligence, or reporting.
• Extremely proficient in SQL; experience with R, Python is a plus.
• 2+ years' Experience with PowerBI.
• Experience in exploratory data analysis, prototyping, testing hypotheses, modeling business processes, and forecasting.

Responsibilities

• Analyze data, build models, test hypotheses, forecast performance, create Power BI reports, and write SQL scripts.
• Extract insights from data activities to inform business decisions.
• Use descriptive and diagnostic analytics to develop actionable recommendations for business leaders.
• Define metrics that are independent, holistic, accurate, and aligned with company strategy.
• Manage relationships and small projects with cross-functional stakeholders.
• Map business processes to their data flows and identify efficiency opportunities.

Skills

Data analysis

SQL

Communication

Team collaboration

Problem solving

Tools

Power BI

R

Python

Job description

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Job Description

Role Description

As a BI Analyst you will play a critical role as a strategic advisor to business functions and leaders across the company. We are looking for someone to provide business leaders with key insights and recommendations and surface both successes and opportunities for improvement. This will require you to use data, create and define metrics, measure performance, develop reports, build models, forecast outcomes, run experiments, and perform deep diagnostic analysis. This role requires both strong technical data skills and business acumen.

Responsibilities

• Analyze data, build models, test hypotheses, find root causes, develop prototypes, forecast performance, create Power Bi reports, and write SQL scripts.
• Extract insights from these data activities to inform business decisions.
• Use descriptive (what happened) and diagnostic (why did it happen) analytics to develop specific, actionable recommendations for business leaders.
• Define metrics that are independent, holistic, accurate, encourage the right behaviors, and are aligned with company strategy and objectives.
• Manage relationships and small projects with cross-functional stakeholders.
• Map business processes to their corresponding data flows.
• Proactively identify and surface opportunities to improve efficiency for Operation and Internally as well.

Requirements

• 3+ years of experience in data science, data analysis, analytics, business intelligence, or reporting.
• Extremely proficient in SQL; experience with R, Python is a plus.
• 2+ years' Experience with PowerBI.
• Experience in doing exploratory data analysis, prototyping, testing hypotheses, performing root cause analyses, modeling business processes, building forecasts, creating predictive models, defining metrics, and/or measuring business performance.
• Track record of linking data and analytics to business strategy and operations to drive real impact.
• Working knowledge of probability and statistics.
• Experience with process improvement is a plus.
• Team player who builds strong relationships and establishes trust with business leaders, Engineers, and colleagues.
• Exceptional written and verbal communication skills, including the ability to explain complex issues in a simple and intuitive way.
• Strong professional skepticism, including the ability to challenge assumptions, communicate limitations, and flag blind spots.
• Work collaboratively and independently; take ownership of quality, accuracy, and timeliness of deliverables.

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.