Business Excellence Level 10 - Business Excellence Advisory Senior Analyst
Job Openings Business Excellence Level 10 - Business Excellence Advisory Senior Analyst
About the job Business Excellence Level 10 - Business Excellence Advisory Senior Analyst
Responsibilities:
TheBusiness Excellence Advisory Senior Analyst is responsible and accountable for:
- Driving Continuous Improvement projects across Presales, I/O,Order Management, Provisioning, Activations, Bill Inquiry and service Assurancesegments etc.\
- Pull and co-relate data from various sources and derive keyanalytical insights from data analysis
- Perform/drive root cause analysis in collaborations withoperations team, provide key actionable
- Work with the Operations team to implement the ideas and plugprocess gaps
- Create presentations to showcase analyses performed and insightsderived
- Gather business requirements from Management and operationalteams to create designs for developing tools in platforms like Excel, Tableauetc.
- Brainstorm and implement innovation ideas involving automationand mobility to improve efficiency and deliver client value
- Should be highly self-motivated and drive Projects to achieveBusiness Outcomes.
Qualifications:
- Any Graduate of a 3 year or 4 year course preferably anEngineering graduate in the field of Electronics & Communications orComputer Engineering, with proof of completion
- Excellent verbal and written communication skills
- Analytical skills in terms of deriving insights from availabledata
- Intermediate to advanced Microsoft Excel and PowerPoint skills
- Very good understanding of Enterprise Telecom domain
- Effectively manage multiple parallel projects and provide highquality output
- Basic Analytical Modelling skills (preferred)
- Experienced in conducting effective meetings, town-halldiscussions and presentations for client visits to the production floor
- Highly organized; able to balance multiple and conflictingpriorities
- Builds effective and long-term relations with client and keystakeholders
- Strong problem-solving and analytical skills: capable ofinductive thinking, and applies lessons learned in the past to currentsituations and issues
- Strong planning skills; able to manage multiple priorities andtasks
- Thorough and keen to details; ensures quality of work; andidentifies and alerts others of problems early.
- Strong sense of ownership toward owns work and the takesopportunity to make a contribution beyond job description/role.
- Out of box thinking and innovative mindset