Senior Business Intelligence Analyst

Concentrix; Makati; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Concentrix is seeking a Senior Business Intelligence Analyst to join our team in Makati. You will analyze data, build dashboards, and provide insights to guide strategic decisions for internal and client stakeholders.

The role requires advanced analytics, strong SQL, and experience with Tableau or Power BI. You will collaborate with cross-functional teams and mentor junior staff while maintaining data quality and governance.

Qualifications

• Bachelor's degree or equivalent; CS/Finance/Statistics preferred.
• 5+ years of data-driven business insights and analytics.
• Proficient with BI tools like Tableau, Power BI and Salesforce.

Responsibilities

• Leverage complex data analysis to interpret trends and risks for stakeholders.
• Develop data-driven insights, predictions, and recommendations.
• Collaborate cross-functionally to ensure high-quality data for decision making.
• Mentor junior analysts and contribute to process improvements.

Skills

Advanced Excel

Tableau

Power BI

SQL

Data analysis

Education

Bachelor's degree in CS/Finance/Statistics

Tools

Salesforce

Business Objects

Job description

Imagine being able to partner with global technology leaders in a company that cares about

YOU – your professional growth, your success, and your community.

We are looking for a Senior Business Intelligence Analyst to join our team. Today.

We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

The future team leads strategic business decisions for customers and/or stakeholders by developing and providing data analysis and reporting of complex patterns, insights, and trends. This role mines data from a variety of data sources in order to strategically support, design, and predict outcomes with impactful recommendations to internal and/or external stakeholders. These insights help solve highly complex business problems, implement, best practices and optimize business performance. The Senior Business Intelligence Analyst creates highly complex specifications for reports and analysis based on an in-depth understanding of business needs and data available. The position ensures processes are followed and any fall out are addressed properly using a high level of independent judgement and analytical skill. The Senior Analyst helps more junior staff with the most complex items. Receives mentorship on new business problems and highly complex projects. May help create standard processes for the role. Requires expert knowledge of analysis solutions/tools and domain languages. May need to be proficient in Customer Relationship Management (CRM) databases and/or Business Intelligence (BI) tools.

JOB REQUIREMENT:

• Bachelor’s degree/diploma, or the equivalent, preferred. Degree/diploma in Computer Science, Finance, or Statistics/Mathematics a plus
• 5+ years pf experience in data driven business insight recommendations, business analytics, dashboard design experience
• Proficient knowledge of advanced analysis solutions/tools (such as OLTP/OLAP data structures, advanced Excel, Tableau, Salesforce, Power BI, Business Objects)
• Proficient knowledge of domain languages (such as SQL Query, HIVEQL, etc.)
• Application of highly complex statistical methods (such as regression analysis, correlation, causation, etc.)
• Requires the ability to communicate and present effectively to all levels of external and/or internal leadership, including a strong executive presence
• May require advanced sales motion knowledge (such as new sales, renewals, customer success)

JOB DESCRIPTION:

• Leverage independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analyzing, reporting, and predicting on key metrics and conclusions
• Use advanced analytic solutions to support customer teams and improve efficiencies. Work on projects/matters of high complexity in an advisor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and or data
• Work cross-functionally to serve as a trusted advisor and expert for internal and/or external relationships to ensure high quality data is available for analysis and better business understanding
• Develop and deliver highly complex data-driven insights, recommendations, and predictions to internal and/or external stakeholders
• Engage with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making
• Provide guidance and mentorship to more junior level analysts and receives mentorship related to new complex business problems and highly complex projects. Work is highly independent and reliable