Business Development Specialist (Outbound Sales)

Web.com Canada, Inc.; Cebu City; On-site; PHP 250,000 - 420,000; Full time

Benefits offered by this job

HMO benefits

Punctuality Bonus

Generous Vacation policy

Diversity & inclusion

Job summary

Network Solutions in Cebu City, Philippines is seeking a results-driven sales professional with at least 1 year of experience to join our customer-focused team. You will engage with inbound and outbound contacts, build rapport, and drive revenue while maintaining service excellence.

Excellent English communication skills are essential, along with a proactive mindset, solution orientation, and strong teamwork. Join a diverse, inclusive culture with growth opportunities and competitive benefits.

Qualifications

• At least 1 year of sales experience.
• Excellent English communication (verbal, written, listening).
• Strong customer service skills and ability to build rapport.
• Solution-oriented and confident in interpreting customer information.

Responsibilities

• Close sales from inbound/outbound calls, emails, and live chat.
• Respond to sales account inquiries professionally and promptly.
• Data mining relevant to customer information and escalation of serious issues as needed.
• Demonstrate confidence in understanding and interpreting customer data.

Skills

Sales experience

English communication

Customer service

Rapport building

Job description

Who we are.

At Network Solutions, we've been trusted for decades to help people get online and stay ahead. We've been here since the beginning of the internet, and we're still building for what comes next.

As the original digital identity authority, we help secure domain names, protect brands, and safeguard the infrastructure businesses rely on. We empower our customers to own and manage the assets that define them online, while delivering enterprise-grade security to protect against virtual threats. Our team leverages modern, AI-accelerated tools to streamline how businesses manage their digital presence, making the most of our decades of experience.

The Network Solutions team is here to help online businesses protect what's theirs and build for tomorrow. That's why millions trust us to protect their domains, brands, and websites every day.

In this role, you will establish a strong and long-term relationship with all our customers to help in achieving our goal in becoming the most trusted online solutions provider.

Who you are and what you'll need to succeed.

• Applicants must have at least 1 year of sales experience
• Must have Excellent English communication skills (verbal, written and listening)
• Must be committed to working hard, have competitive spirit, and a solution provider.
• Must be able to build rapport and have strong customer service skills.
• Must be confident and can comprehend and interpret customer information.

What you'll do and how you'll make your mark.

• Closing sales from inbound and outbound phone calls from incoming emails and live chat.
• Responding to Sales Account calls in a professional and timely manner while building rapport and doing data mining relevant to customer information.
• Escalating serious sales issues and prioritizing these without any panic.
• Having confidence and the ability to comprehend and interpret customer information.

Why you'll love us.

Work-life balance . Our work is thrilling and meaningful, but we know balance is key to living well.

We celebrate one another's differences. We're proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.

We care about you. We are a family, and we care about you and your family's physical and mental health by providing competitive HMO benefits - 200k MBL with two free dependents! We also give out Punctuality Bonus, Generous Vacation policy, and much more!

Where can we take you?

We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold

#NetworkSolutions

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.