Business Development Representative (BDR)

Crescendo Staffing and Business Consulting Inc.; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A staffing and consulting company is looking for a Business Development Representative (BDR) in Quezon City, Philippines. This role involves qualifying inbound leads and nurturing prospects to drive sales growth. The successful candidate will excel in relationship development, lead qualification, and coordinating with sales teams. Candidates should have a Bachelor’s degree and prior sales or customer service experience. Strong communication skills and proficiency with CRM tools are essential.

Qualifications

• Bachelor’s degree is preferred.
• Experience in B2B sales or customer-facing roles is important.
• Proficient with CRM tools like Salesforce, Zendesk, or HubSpot.

Responsibilities

• Qualify and manage inbound leads from various sources.
• Engage prospects through digital channels and scheduled calls.
• Maintain accurate records in CRM platforms.
• Collaborate with Sales and Marketing teams.

Skills

Sales experience

Customer-facing skills

Lead qualification

CRM proficiency

Strong communication skills

Education

Bachelor’s degree in Business, Marketing, Communications, or related field

Tools

Salesforce

Zendesk

HubSpot

Job description

Job Title: Business Development Representative (BDR)

Location: Philippines

Employment Type: Full-Time

Experience Level: 1–3 Years (Sales or Customer-Facing Experience)

Job Summary

The Business Development Representative (BDR) is responsible for supporting sales growth by qualifying inbound leads, nurturing prospects, and building pipeline opportunities through non-cold-calling channels. The role focuses on relationship development, lead qualification, and coordination with sales teams to convert qualified prospects into revenue opportunities.

Key Responsibilities

• Qualify and manage inbound leads from marketing campaigns, referrals, and digital channels.
• Conduct account research and prospect profiling to identify potential business opportunities.
• Engage prospects through email, chat, social selling, and scheduled calls (no cold calling).
• Assess prospect needs, requirements, and readiness to purchase.
• Schedule qualified meetings or product discussions for Account Executives or Sales Managers.
• Maintain accurate and up-to-date records of leads, activities, and opportunities in CRM platforms (e.g., Salesforce, Zendesk, HubSpot).
• Collaborate closely with Sales and Marketing teams to improve lead quality and conversion.
• Follow established sales processes, qualification criteria, and data management standards.
• Track and report lead status, pipeline progression, and engagement metrics.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field (preferred).
• Sales, customer-facing, or account support experience in a B2B environment.
• Experience handling inbound sales inquiries or lead qualification.
• Proficiency with CRM platforms such as Salesforce, Zendesk, HubSpot, or similar tools.
• Strong written and verbal communication skills.
• Ability to manage multiple leads and prioritize effectively.