Business Development Manager, Strategic Accounts, Clark

DSV Road GmbH; Angeles; On-site; PHP 3,015,000 - 4,523,000; Full time

Job summary

DSV Road GmbH in Clark is seeking a Business Development Manager for strategic accounts. You will identify prospective clients, craft development plans, and secure new business within the assigned territory while managing key accounts end-to-end.

Responsibilities include CRM-based forecasting, coordinating with operations, and supporting RFI/RFQ opportunities to drive growth and client satisfaction.

Qualifications

• Bachelor’s degree in Business, Logistics/Supply Chain, or related field required.
• 3–5 years in business development and key account management in freight/logistics.
• Strong CRM, negotiation, and end-to-end sales process skills.
• Proven ability to grow key accounts and meet revenue targets.

Responsibilities

• Identify prospective clients and establish corporate connections through effective business approaches anchored to company SOP.
• Develop comprehensive business development plans including targeted clients, telemarketing and bidding efforts.
• Secure new businesses within assigned territory; manage key accounts from implementation to growth.
• Forecast sales, maintain CRM data quality, and coordinate with internal stakeholders for smooth acquisitions.
• Present post-bid analyses and support RFI/RFQ opportunities with Tender Management and Operations.

Skills

Client relationship management

CRM software

Strategic selling

Negotiation

Education

Bachelor’s degree in Business, Logistics/Supply Chain, or related field

Job description

• Business Development Manager, Strategic Accounts, Clark

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Responsibilities:

• Identify prospective clients and establish corporate connection through effective business approach anchored to company's internal SOP
• Develop comprehensive business development plan such as but not limited to targeted clients, telemarketing and bidding efforts, acquisition and integration plan
• Secure new businesses within assigned territory
• Manage assigned key accounts from implementation, optimization to stability by taking into account commercial and operational perspective
• Identify and support opportunities to grow business share with assigned key accounts
• Meet objectives of service delivery, account retention and growth

Business Development:

• Generate new business opportunities with new targets and existing clients
• Assist clients to identify product/services that fit their needs and provide information additional services
• Attend to RFI and RFQ in a timely manner
• Provide actual pricing requests and communicate possible changes in quotations to effectively manage client's expectations
• Maintain professional relationships within internal departments and as well as external connections
• Forecast sales through prospect qualification and local market intelligence
• Continuous effort and planning to convert cold to hot prospects
• Accurate utilization of CRM and other related systems
• Continuous coordination to all affecting departments for smooth business acquisitions and transitions
• Execution of sales process in observance with company's internal processes

Key Account Management:

• Business retention and organic growth (volume and GP) for assigned key account(s)
• Maintain good relationship with customers and grow the business share with them
• Identify opportunities and drive development
• Active participation and support of key account(s) RFI & RFQ opportunities
• Support RFI & RFQ Post-Mortem analysis and follow-up discussion with Tender Management, Operations and any other relevant internal stakeholders
• Presentation of PBA (Post Bid Analysis) to Commercial and Product heads
• Manage customer ad-hoc & tariff management
• Ensure timely, accurate invoicing to customer and DSO management
• Analyze and report of volume, revenue, gross profit and margin on monthly basis
• Maintain 100% CRM quality - Full visibility of calls, activities, attendance, customer funnel and win/loss ratio of KAM and AM

Qualifications:

• Bachelor’s degree in Business, Logistics/Supply Chain, or related field, with 3–5 years of experience in Business Development and Key Account Management within freight forwarding or logistics industry
• Demonstrated customer-centric mindset and results orientation, with proven ability to achieve sales targets, win new business, and drive organic growth of key accounts
• Strong competency in commercial acumen and execution, including RFI/RFQ management, pricing, negotiation, and end-to-end sales process aligned with DSV SOPs
• Proven ability to build and sustain long-term customer relationships, ensuring high service delivery, retention, and continuous business expansion
• Highly proficient in CRM utilization, pipeline management, and data-driven decision-making, with strong analytical skills on revenue, GP, and market opportunities
• Excellent collaboration and stakeholder management skills, working cross-functionally with operations, finance, and product teams to deliver seamless customer solutions

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.