Business Development Manager

Outsourced; Metro Manila; Remote; PHP 900,000 - 1,500,000; Full time

Job summary

Outsourced is seeking a commercially-minded Business Development Manager to own existing customer relationships and pursue new opportunities. This dual-focus role balances retention, growth, and new business development, serving as the main contact for a portfolio of accounts.

Based in Manila with a home-based setup, you’ll build a pipeline, conduct regular reviews, and report on performance against targets while staying informed on market trends.

Qualifications

• Proven experience in business development, account management, or sales.
• Track record of meeting or exceeding revenue targets.
• Strong relationship-building and negotiation skills.
• Confident communicator capable of presenting to clients at all levels.
• Self-starter who can manage retention and acquisition workload.

Responsibilities

• Own a portfolio of existing accounts and be the primary relationship contact.
• Identify upsell/cross-sell opportunities within the existing base.
• Build and manage a pipeline of qualified leads for new business.
• Maintain records of activity, pipeline and forecasts.
• Report on performance against targets (retention, growth, new business revenue).
• Stay informed on market trends, competitor activity, and customer industry developments.

Skills

Relationship building

Negotiation

Sales presentations

Self-starter

Account management

Job description

About Us

Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

Job Description

Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

About The Role

We're looking for a commercially-minded Business Development Manager to take ownership of our existing customer relationships while actively pursuing new business opportunities. This is a dual-focus role: roughly half account management (retention, growth, satisfaction) and half new business development (prospecting, pitching, closing). You'll be the main point of contact for a portfolio of accounts and a driving force behind expanding our customer base.

Key Responsibilities

Account Management (Existing Customers)

• Own a portfolio of existing accounts, acting as the primary relationship contact
• Conduct regular check-ins and business reviews to understand evolving customer needs
• Identify and convert upsell/cross-sell opportunities within the existing base
• Monitor account health, resolve issues proactively
• Track customer satisfaction and act as an internal advocate for customer needs

New Business Development

• Research and identify prospective customers
• Build and manage a pipeline of qualified leads

General

• Maintain accurate records of activity, pipeline and forecasts
• Report regularly on performance against targets (retention, growth, new business revenue)
• Stay informed on market trends, competitor activity, and customer industry developments

What We're Looking For

• Proven experience in a business development, account management, or sales role
• Track record of meeting or exceeding revenue/growth targets
• Strong relationship-building and negotiation skills
• Confident communicator, comfortable presenting to clients at all levels
• Self-starter who can manage a varied workload across retention and acquisition activity

Work Schedule

Monday to Friday, 4:30 PM - 1:30 AM PHT

Work Setup

Home-based

Note

As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.