Business Development Associate (BD and A)

TayoCash Incorporated; Pasig; On-site; PHP 400,000 - 650,000; Full time

Job summary

TayoCash Incorporated is seeking a Merchant Onboarding/Business Development professional to drive merchant acquisition and lead end-to-end onboarding. You will manage onboarding timelines, coordinate with cross-functional teams, and deliver a consultative onboarding experience for merchants.

You will build lasting relationships with merchants, gather feedback to improve processes, and contribute to strategic initiatives that expand partnerships and drive merchant success in a fast-paced fintech

Qualifications

• Bachelor’s degree in Business, Finance, Marketing, or related field.
• 2–4 years of experience in merchant acquisition or business development in fintech/payments.
• Familiar with QRPH, POS systems, and digital wallets.
• Knowledge of KYC/AML requirements and BSP regulations.

Responsibilities

• Merchant acquisition: identify, engage, and acquire new merchants aligned with growth strategy.
• End-to-End Onboarding: lead onboarding, kickoff calls, training, and system integration.
• Relationship Management: maintain strong, long-term merchant relationships with support.
• Project Management: manage timelines and coordinate cross-functional teams.
• Consultative Support: tailor onboarding to merchant needs and address challenges.
• Collaboration: work with support teams to streamline onboarding processes.
• Feedback & Optimization: relay merchant feedback for improvements and features.
• Additional Responsibilities: perform related tasks for business development.

Skills

Merchant acquisition

Partnerships

Business development

CRM

Communication

KYC/AML

Education

Bachelor's degree

Tools

QRPH

POS systems

Online payment gateways

Digital wallets

Job description

We are a BSP-regulated fintech company committed to driving financial inclusion and innovation through secure and user-friendly payment solutions. By empowering businesses of all sizes with digital tools, we help shape a cashless, connected future. Join a high-impact team where your ideas matter, and your leadership mindset is a daily asset.

Key Responsibilities:

• Merchant Acquisition: Identify, engage, and acquire new merchants aligned with the company's growth strategy.
• End-to-End Onboarding: Lead the complete onboarding process for new merchants, including kickoff calls, training sessions, system integration, and resolving any operational or technical issues that may arise during onboarding.
• Relationship Management: Build and maintain strong, long-term relationships with merchants by ensuring timely support and a seamless experience before, during, and after onboarding.
• Project Management: Own the onboarding journey by managing timelines, coordinating cross-functional teams, and proactively providing updates to both internal and external stakeholders.
• Consultative Support: Understand merchant needs and business objectives to deliver a tailored onboarding experience, while proactively addressing potential challenges or roadblocks.
• Collaboration: Work closely with support teams to streamline onboarding processes and ensure merchants are set up for success.
• Feedback & Optimization: Gather and relay merchant feedback to internal teams to suggest process improvements and product or feature enhancements that drive merchant satisfaction and retention.
• Additional Responsibilities: Perform other related tasks and special projects that support the business development function, as assigned from time to time.

Qualifications

• Bachelor’s degree in Business, Finance, Marketing, or a related field.
• 2–4 years of experience in merchant acquisition, partnerships, or business development in fintech, banking, or payments.
• Familiarity with QRPH, POS systems, online payment gateways, or digital wallets.
• Exposure to working with SMEs, enterprise clients, and digital platforms.
• Demonstrated leadership mindset — you take initiative, make decisions, and drive outcomes without waiting for direction.
• Solid understanding of KYC/AML requirements and BSP regulations.
• Exceptional communication, persuasion, and presentation skills.
• CRM-savvy, and highly organized with strong attention to detail.
• Comfortable navigating ambiguity and fast-paced environments.
• Competitive compensation with performance-based incentives
• Opportunities for leadership development and career progression
• A collaborative and mission-driven environment