Business Analyst (Hybrid)

Broadridge; Metro Manila; Presencial; PHP 600.000 - 930.000; Jornada completa

Descripción de la vacante

Broadridge in Manila is seeking a Business Analyst to join a team that bridges client relations, technology, and financial services. You will onboard clients, build and deploy trade templates, ensure robust connectivity, and support testing and system enhancements.

The role emphasizes collaboration with traders, support teams and vendors, with hands-on work in FTP/SFTP, SQL, C#, and VBA, along with exposure to broker/dealers and various derivatives.

Formación

• BS/BA degree required.
• Strong critical thinking, problem solving and decision-making skills.
• Experience with FTP/SFTP, transport protocols and PGP encryption.
• Experience in SQL, C# and VBA.
• Ability to work in a team environment with collaboration across clients and internal teams.
• Experience with broker/dealers, clients and vendors (desired).
• Understanding of equities, listed derivatives, FX, OTC derivatives and fixed income (desired).

Responsabilidades

• Onboarding of clients - requirements gathering and production setup.
• Deploying/building trade templates and jobs.
• Establishing connections to vendors using SFTP/FTP and updating credentials.
• Testing with trading scenarios that mirror current activity.
• Aiding support with existing clients and updating trade files or recons.
• Reviewing software issues and advocating for timely fixes.
• Provide training and other support to business areas including traders and customer support teams.

Conocimientos

Critical thinking

Problem solving

Decision making

Team collaboration

Client relations

Educación

BS/BA degree

Herramientas

FTP/SFTP

Transport protocols

PGP encryption

SQL

C#

VBA

Descripción del empleo

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

Join our dynamic team as a Business Analyst in Manila, where you will play a crucial role at the intersection of client relations, technology, and financial services. In this role, you will be responsible for seamlessly onboarding clients, building and deploying essential trade templates, ensuring robust connectivity, and supporting both testing and ongoing system enhancements.

Responsibilities

• Onboarding of clients - Requirements gathering from client and vendor, and production set up
• Deploying/building trade templates and jobs - Setting up necessary templates and coding to match spec file
• Connectivity - Establishing connection to vendors SFTP/FTP, and updating expired keys or passwords
• Testing - Trading scenarios mirror what's currently being traded
• Aiding support with existing clients - Adjusting/updating current trade files or recons, and implementing additional logic
• Review and prioritize software problems and advocate for these problems to be corrected in an efficient manner.
• Provide training and other support to business areas including traders, customer support teams and others.

Your Profile

• BS/BA degree required. Must have a minimum of 2+ years of related experience, preferably in financial services industry
• Strong critical thinking, problem solving, and decision-making skills
• Experience with FTP/SFTP, transport protocols and PGP encryption
• Experience in SQL, C# and VBA
• Ability to work in a team environment with emphasis on collaboration with both clients and other internal service teams.
• Experience working with broker/dealers, clients and vendors (desired skills)
• Understanding of equities, listed derivatives, FX, OTC derivatives & fixed Income (desired skills)

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.