Data Analyst - Enterprise Technology & Data Governance Process (Hybrid)

Broadridge Connectivity Solutions; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Broadridge Connectivity Solutions is seeking a Data Quality & Governance Specialist in Manila to establish data-quality rules, define ownership, and drive remediation across enterprise data. You will analyze data using SQL, profile data, and support process improvements with cross-functional teams.

The role emphasizes documenting data definitions, mappings, and operating procedures, while collaborating with IT and business stakeholders to ensure accuracy and compliance in data-driven decisions.

Qualifications

• Experience with data quality, data governance, operational process improvement, ITSM, CMDB, or similar enterprise environments.
• Ability to analyze data using SQL and translate findings into remediation plans.
• Experience gathering requirements and documenting processes, standards, workflows, or business rules.
• Strong stakeholder-management and facilitation across technical and non-technical teams.
• Experience with Jira, Confluence or similar documentation/project management tools.

Responsibilities

• Establish data-quality rules, measures, thresholds, and exception-management processes.
• Define data ownership and stewardship responsibilities with teams maintaining configuration-item data.
• Identify causes of data quality issues, including gaps, ownership, integrations, and controls, then plan corrective actions.
• Produce documentation: data definitions, mappings, process flows, RACI, quality rules, and procedures.
• Use SQL and reporting tools to profile data, investigate exceptions, measure trends, and demonstrate improvements.
• Facilitate stakeholder discussions and build consensus when ownership or process responsibilities are unclear.
• Support enterprise-tool data cleanup and process improvement.

Skills

Data quality

Data governance

SQL

Stakeholder mgmt

Documentation

Tools

Jira

Confluence

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Key responsibilities

• Establish data-quality rules, measures, thresholds, and exception-management processes.
• Define data ownership and stewardship responsibilities with the teams that create and maintain configuration-item data.
• Identify the underlying causes of poor data not only the records needing correction including process gaps, unclear ownership, integrations, manual entry, and inadequate controls and presenting the findings to management and plan to rectify the findings.
• Produce practical documentation: data definitions, data mappings, process flows, RACI, quality rules, control evidence, and operating procedures.
• Use SQL and reporting tools to profile data, investigate exceptions, measure quality trends, and demonstrate improvement.
• Facilitate stakeholder discussions and build consensus when ownership or process responsibilities are unclear.
• Support enterprise-tool data cleanup and process improvement.

Your Profile

Must-have capabilities

• Experience with data quality, data governance, operational process improvement, ITSM, CMDB, or a comparable enterprise-system environment.
• Ability to analyze data using SQL and translate findings into actionable remediation plans.
• Experience gathering requirements and documenting processes, standards, workflows, or technical/business rules.
• Strong stakeholder-management and facilitation skills across technical and non-technical teams.
• Experience with Jira, Confluence or similar documentation/project management tools.

Preferred, not hard requirements

• CMDB or ITSM platform experience.
• Data-governance or service-management certifications.
• Automation, scripting, dashboarding, or data-pipeline experience.
• Ai experience is a plus

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.