Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.
YOUR PROFILE
The Banking API Business Analyst is responsible for eliciting, analyzing, documenting, and validating business requirements for API and integration initiatives within a Banking API Delivery Squad. The role collaborates closely with business stakeholders, Product Owners, API Designers, Architects, and development teams to translate banking business needs into actionable requirements, API specifications, process models, and delivery artifacts.
Business & Requirements Analysis
Engage stakeholders to understand business goals, operational challenges, and digital transformation initiatives
Conduct requirements elicitation workshops, interviews, and discovery sessions
Analyze current-state and future-state business processes
Identify business capabilities, integration requirements, and API opportunities
Translate business requirements into detailed functional and non-functional requirements
Ensure traceability from business objectives through to implemented API solutions.
API Requirements Definition
Define business requirements for APIs, integrations, and digital services
Document API use cases, business rules, service interactions, and data requirements
Collaborate with API Designers and Architects to define API products and service capabilities
Assist in identifying reusable API services across business domains
Support the definition of API consumption patterns, users, and channel requirements.
Agile Delivery Support
- Create and maintain:
- Epics
- Features
- User Stories
- Acceptance Criteria
- Backlog Items
- Support Product Owners in backlog prioritization and refinement activities
- Participate in sprint planning, backlog grooming, reviews, and retrospectives
- Ensure requirements are sufficiently detailed and ready for development
Process Modeling & Documentation
- Produce business and functional documentation, including:
- Business Requirements Documents (BRD)
- Functional Specifications
- User Stories
- Process Flows
- Data Mapping Documents
- Integration Specifications
- Develop process models using BPMN, UML, or equivalent methodologies
- Document end-to-end business workflows and customer journeys
Data Analysis & Mapping
- Analyze source and target systems involved in API integrations.
- Define business data requirements and mapping rules.
- Work with technical teams to clarify data transformations and validations.
- Ensure consistency and quality of business data exchanged through APIs.
Stakeholder Management
- Act as the primary liaison between business stakeholders and delivery teams.
- Facilitate workshops and requirement validation sessions.
- Manage stakeholder expectations and ensure alignment across teams.
- Communicate project impacts, dependencies, risks, and decisions effectively.
Testing & Validation
- Review solution designs and API specifications to ensure business requirements are addressed.
- ·Support SIT, UAT, and production readiness activities.
- Develop business test scenarios and acceptance criteria.
- Validate delivered functionality against documented requirements.
Governance & Compliance
- Ensure requirements comply with banking policies, security standards, and regulatory requirements.
- Maintain documentation repositories and audit trails.
- Support governance reviews and solution approvals.
- Contribute to continuous improvement of business analysis practices.
Key Deliverables
- Business Requirements Documents (BRD)
- Functional Requirements Specifications (FRS)
- User Stories and Acceptance Criteria
- API Requirements Specifications
- Business Process Maps
- Data Mapping Documents
- Integration Requirements Documentation
- Use Cases and Customer Journey Maps
- Test Scenarios and UAT Documentation
- Requirements Traceability Matrix
YOUR ROLE
Education
- Bachelor's Degree in Business, Information Technology, Computer Science, Finance, Engineering, or a related discipline.
Experience
- 5+ years of Business Analysis experience.
- 3+ years supporting API, integration, or digital transformation initiatives.
- Experience working in Agile delivery environments.
- Experience within banking or financial services organizations.
- Strong stakeholder engagement and workshop facilitation experience.
Banking Domain Knowledge
Experience in one or more of the following areas:
- Retail Banking
- Corporate Banking
- Payments & RTPP
- Deposits and Lending
- Customer Information Management
- Digital Channels
- Open Banking
- Cards and Merchant Services
- Treasury & Cash Management
- Regulatory and Compliance Processes
Technical Knowledge
API & Integration
- API Lifecycle Concepts
- REST APIs
- OpenAPI / Swagger
- Integration Patterns
- Microservices Concepts
- Event-Driven Architectures
Analysis & Documentation Tools
- Jira
- Confluence
- Azure DevOps
- Visio
- Miro
- Postman
- SwaggerHub
Data Analysis
- SQL (preferred)
- Data Mapping
- Data Modeling Concepts
- Interface Specifications
What you’ll like about working here?
- We promote Diversity & Inclusion as we believe diversity of thought fuels excellence and innovation.
- In Capgemini, we enable people to be the architects of their career growth. We equip people in augmenting their potential by providing wide array of career growth programs that empower them to get the future they want.
- Capgemini cultivates impactful experiences for its people that would aid in bringing out the best in them for them, for the company, and for their clients.
We are looking forward in meeting you!