Business Analyst

My Amazon Guy

Cebu City

On-site

PHP 900,000 - 1,300,000

Full time

14 days+

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Benefits offered by this job

Permanent work-from-home setup

Unlimited MAG School access

Job summary

My Amazon Guy is seeking a highly strategic, tech-forward Business Analyst to act as the connective tissue between stakeholders, operations, and IT execution. You will identify bottlenecks, architect scalable solutions, and drive initiatives that raise performance across the organization.

This role requires operator-level thinking and deep knowledge of Amazon Seller Central and Agency operations, translating business challenges into executable IT projects while leading cross-functional teams

Qualifications

4+ years experience in Business Analysis, Systems Strategy, Operations Strategy, or similar high-impact role.
Strong working knowledge of Amazon Seller Central and/or Vendor Central operations.
Proven experience leading cross-functional IT initiatives from discovery to launch.
Strong technical literacy (APIs, automation tools, CRM systems, system integrations).

Responsibilities

Strategic Business Discovery & Systems Thinking across departments.
Map current-state vs. future-state processes with scalability in mind.
Translate business challenges into structured project charters, BRDs, and technical requirements.
Collaborate with IT to validate feasibility and resource allocation.
Guide sprint planning and stakeholder communications; manage timelines.

Skills

Business Analysis

Systems Strategy

Operations Strategy

Amazon Seller Central

APIs

CRM systems

Process Mapping

Stakeholder Management

Cross-functional Leadership

Technical Collaboration

Education

Computer engineering/science background

Tools

Automation tools

Data dashboards

Job description

We are seeking a highly strategic, tech-forward Business Analyst to serve as the connective tissue between stakeholders, operations, and IT execution. This role is responsible for identifying business bottlenecks, architecting scalable system solutions, and driving technology initiatives that elevate performance across the entire organization.

This is not a passive documentation role. This person must think like an operator.

The ideal candidate understands Agency operations deeply, sees operational inefficiencies before they become problems, and can translate business complexity into executable IT projects. Amazon account management, listing optimization, and PPC experience is a strong asset. They must be comfortable challenging assumptions, aligning leadership on priorities, and guiding technical teams toward high-impact outcomes.

About My Amazon Guy

My Amazon Guy is a thriving digital marketing agency with over 400 employees and a diverse range of clients. Our culture is dynamic, rewarding, and innovative. We are dedicated to helping our clients achieve remarkable sales growth on Amazon while ensuring their peace of mind.

Key Responsibilities

Strategic Business Discovery & Systems Thinking
Conduct structured discovery sessions with department heads, managers, and leadership to uncover root operational constraints
Analyze workflows end-to-end to identify friction points, redundancies, and system gaps
Differentiate between symptoms and core structural issues before proposing solutions
Map current-state vs. future-state processes with scalability in mind
Evaluate how each department’s systems impact cross-functional efficiency
Proactively surface risks, bottlenecks, and inefficiencies before they accelerate
Act as a thought partner to leadership in shaping tech-enabled business strategy
Translate business challenges into structured project charters, BRDs, and technical requirement documents
Break down complex initiatives into actionable phases, milestones, and deliverables
Define measurable success criteria and KPIs for every project
Collaborate closely with IT to validate feasibility, technical trade-offs, and resource allocation
Guide sprint planning and ensure alignment between business intent and technical execution
Oversee project timelines, dependencies, and stakeholder communications
Facilitate UAT processes, collect structured feedback, and ensure final solutions meet operational objectives
Drive post-launch audits to evaluate impact and optimization opportunities
Amazon & Agency Systems Optimization
Leverage Amazon expertise to identify automation opportunities in account management, PPC, reporting, content, and client operations
Improve internal dashboards, CRMs, reporting systems, and cross-platform integrations
Analyze data flows between Amazon, internal tools, and external systems
Recommend scalable automation, AI integrations, and efficiency frameworks
Continuously audit internal systems to ensure they evolve with company growth
Automation, AI & Process Innovation
Audit repetitive, manual, or high-friction workflows across departments
Design automation frameworks that reduce labor hours and error rates
Identify opportunities to leverage AI tools for reporting, QA, content analysis, forecasting, and decision support
Develop scalable SOPs tied to system enhancements
Evaluate new tools and technologies for potential adoption
Balance build-vs-buy decisions for new system implementations
Create internal efficiency models that increase output without increasing headcount
Cross-Functional Leadership
Act as the primary liaison between non-technical stakeholders and IT
Communicate complex technical concepts in clear business language
Drive alignment between leadership, operations, and technical teams
Support change management and training during system rollouts

Requirements

4+ years experience in Business Analysis, Systems Strategy, Operations Strategy, or similar high-impact role
Strong working knowledge of Amazon Seller Central and/or Vendor Central operations
Proven experience leading cross-functional IT initiatives from discovery to launch
Strong technical literacy (APIs, automation tools, CRM systems, system integrations)
Experience working directly with developers and technical teams
Strong documentation and process-mapping skills
Excellent executive-level communication and stakeholder management skills
Strategic thinker with the ability to balance short-term fixes with long-term scalability
Computer engineering/science background or equivalent experience

Technical Requirements