BRP Service & Insurance Claims Supervisor

MG Greenhills - Service Department; San Juan; On-site; PHP 300,000 - 540,000; Full time

Job summary

MG Greenhills - Service Department is seeking a qualified service professional in the Philippines. The candidate should have an automotive or mechanical engineering background with 3-5 years of BRP experience, and strong skills in processing insurance claims, customer service, and communication.

Responsibilities include determining service type, preparing damage estimates, auditing the body repair process, handling LOA to RO conversions, and following up with insurers and customers while

Qualifications

• Graduate of Automotive course/Mechanical Engineering.
• 3-5 years experience in BRP.
• Knows how to process insurance claims.
• Knowledge in automotive and car.
• Customer service oriented.
• Analytical, Excellent communication skills.
• Computer Literate.
• Can drive any vehicle.

Responsibilities

• Determine the type of service.
• Make an estimated report for the damages of the unit.
• Conducts Body Repair Process Audit.
• Process the insurance claim with the insurance company.
• Follow up with the insurance company for the LOA.
• Check and evaluate the LOA based on the estimated repair.
• Convert LOA to RO.
• Follow up with the customer.
• Monitor the repaired unit.
• Submit the following daily reports: Released, Estimated, WIP.

Education

Automotive course/Mechanical Engineering

Tools

Insurance claim systems

Job description

MG Greenhills - Service Department is seeking a qualified service professional in the Philippines. The candidate should have an automotive or mechanical engineering background with 3-5 years of BRP experience, and strong skills in processing insurance claims, customer service, and communication.

Responsibilities include determining service type, preparing damage estimates, auditing the body repair process, handling LOA to RO conversions, and following up with insurers and customers while