The Broker’s Coordinator is responsible for providing administrative and operational support to in-house and external real estate brokers. This includes managing broker accounts, monitoring sales documentation, coordinating unit availability, and assisting in the smooth flow of transactions from reservation to turnover.
Responsibilities
- Act as the main point of contact between the company and accredited sales brokers.
- Coordinate the reservation process, ensuring complete and accurate submission of required documents.
- Maintain and update broker files, accreditation documents, and sales records.
- Monitor unit availability and prepare updated inventory listings for brokers.
- Assist brokers in preparing client documents such as computation sheets, reservation forms, and payment schedules.
- Coordinate with the Documentation and Finance departments to ensure smooth processing of reservation, financing, and buyer information.
- Provide brokers with project updates, pricing adjustments, promos, and new guidelines.
- Organize broker orientations, site tours, or project briefings as needed.
- Monitor broker performance and assist in preparing reports for sales achievements and commission processing.
- Address broker inquiries and assist in resolving issues related to documentation or client concerns.
- Support marketing campaigns and broker events in coordination with the Marketing Team.
Qualifications
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
- Comfortable with email management, calendar scheduling, and data entry.
- Strong interpersonal skills for working with brokers, clients, and vendors.
- Ability to multitask and prioritize in a fast-paced environment.
- Client-focused mindset with the ability to handle inquiries professionally.
- Ability to build and maintain positive relationships with stakeholders.
- Proactive approach to resolving scheduling conflicts, document issues, or client concerns.
- College Graduate of Business Administration, Real Estate, Marketing, or any related field.