Broker/Assistant Manager – Multinational Incoming

Marsh; Santo Niño 1st; Hybrid; PHP 2,943,000 - 4,904,000; Full time

Job summary

Marsh seeks a talented professional to join the Multinational Incoming team, part of our risk business in Singapore. This hybrid role requires working at least three days a week in the office and offers exposure to global clients and Marsh's international network.

You will manage local entities for overseas multinational clients, handle pre-renewal data gathering, renewals, and post-renewal activities, and lead digital tools adoption with clients and Marsh teams.

Qualifications

• Bachelor's degree with minimum 2 years of experience within the general insurance industry.
• Attained CGI or ANZIIF/ACII certification preferred.
• Strong communication, negotiation, and problem-solving skills.

Responsibilities

• Manage multinational client servicing by coordinating with overseas Marsh offices to support Singapore-based local entities.
• Process insurance requests accurately and promptly while maintaining high-quality client servicing.
• Lead digital tools implementation and adoption with clients and internal teams to support Marsh systems and tools.
• Implement action plans, monitor progress and ensure service meets client expectations while protecting the firm.

Skills

Communication skills

Negotiation

Problem solving

Education

Bachelor's degree in General Insurance

CGI or ANZIIF/ACII certification

Job description

Company:

Marsh

Description:

We are seeking a talented individual to join our Multinational Incoming team, part of our risk business at Marsh. This role will be based in Singapore. This is a hybrid role that has a requirement of working at least three days a week in the office.

This is an exceptional opportunity to be part of a highly motivated, professional and fast-growing broking team within the Multinational Client Servicing division. The Multinational Incoming team handles the local insurance requirements and servicing for Marsh's overseas multinational clients. You will gain exposure to working with global clients and colleagues across Marsh's entire international network, while ensuring seamless client servicing delivery through close collaboration within Marsh teams in-country and overseas.

We will count on you to:

• Manage multinational client servicing by working with overseas Marsh offices across geographies to manage their global clients' local entities in Singapore for their insurance needs, including pre-renewal data gathering, renewal discussions, and post-renewal activities such as policy documentation and training support.
• Deliver prompt and accurate processing of clients' insurance requests and ensure overall client servicing meets quality standards.
• Lead digital tools implementation and adoption with our clients by partnering closely with internal teams to support both team and external clients' adoption of Marsh systems and tools.
• Implement action plans, monitor progress, and assure service meets or exceeds client expectations while protecting the firm from Errors & Omissions.

What you need to have:

• Bachelor's degree with minimum 2 years of experience within the general insurance industry.
• Attained minimum Certificate in General Insurance (CGI) or equivalent (ANZIIF or ACII preferred).
• Strong communication, negotiation, and problem-solving skills with the ability to work effectively in a team environment.

What makes you stand out?

• Highly motivated team player with excellent interpersonal skills.
• Ability to navigate swiftly in a fast-paced, dynamic environment.
• Experience or enthusiasm for digital tools adoption and client technology solutions.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.