About the role
The Broadcast Supervisor manages the daily technical operations of the LED and broadcast systems, ensuring they remain reliable and visually flawless. They are responsible for leading the staff in LED setups, maintaining the Vitec CMS workflow, and guaranteeing the success of live event broadcasts (such as casino raffles), while operating within established SOPs and departmental resource limits.
Key responsibilities
- Prepare weekly technical status reports, including LED health checks, task completion rates, and equipment incident logs
- Manage the daily duty roster and shift handovers, ensuring adequate staff coverage for 24/7 operations or special events
- Oversee the inventory of consumable spare parts (LED modules, cables, tools) and initiate replenishment requests before stockouts occur
- Oversee the daily scheduling and deployment of content via the Vitec CMS, ensuring all playlists are current and synchronized across property zones
- Perform final Quality Assurance (QA) checks on all media assets, verifying resolution, color balance, and bitrates before public display
- Direct the technical setup, cabling, and signal path testing for casino events, raffles, and live promotions
- Supervise the live broadcast of event feeds, ensuring smooth transitions between house content and live video sources
- Lead the diagnostic process for immediate technical issues, such as signal flickering or controller communication errors
- Schedule and verify the completion of preventative maintenance tasks, including cleaning, module rotation, and thermal monitoring
- Conduct hands-on training for staff on the operation of switchers, Vitec software updates, and safe hardware handling
About you
- Bachelor's or Associate's Degree
- 3+ years of progressive experience in AV engineering, installation, or event production, with proven experience acting in a lead, senior, or project-supervisory capacity
- Shows flexibility in adjusting to different work schedules
- Complies with the Company's Code of Conduct and other policies and procedures
- Shows best effort in accomplishing goals
- Prioritizes important work and completes work assignments on time
- Ensures accuracy of work output by showing attention to detail
- Meets high quality output even during busy operations
- Exhibits knowledge on products, services, policies and processes
- Remains professional, helpful and responsive to customer needs (guests, players, suppliers, and fellow employees)