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Westside Resort is seeking a seasoned AV Operations Lead to manage the tactical execution of audio-visual services across Executive Boardrooms, Function Rooms, and Ballrooms, ensuring “Show-Ready” standards for corporate meetings and gala events.
You will bridge management strategy with hands-on technician labor, supervise crews, and coordinate pre-event walkthroughs with clients to finalize AV placements, while maintaining safety and high-quality output in luxury spaces.
To manage the tactical execution of AV services across Executive Boardrooms, Function Rooms, and Ballrooms, bridging management strategy with hands‑on technician labor. To guarantee "Show-Ready" standards for every corporate meeting and gala event, while maintaining the BGM environment for luxury spaces.
Compile weekly technical logs for all Corporate venue incidents and repairs
Lead the post-event inventory count in the Ballroom to prevent equipment loss during "strike" phases
Conduct safety briefings for staff regarding ladder use in Function Rooms and PPE in Ballrooms
Assign technician tasks for AV builds in the Ballrooms and daily tech-checks in Executive Boardrooms
Conduct pre-event walk‑throughs with Corporate clients to finalize AV placement in Function Rooms
Ensure all specialized boardroom adapters, clickers, and cabling are staged for high‑level Executive meetings
Supervise the physical build and cabling of large‑scale Ballroom audio, lighting, and projection systems
Lead the acoustic tuning of Ballroom sound systems and the focus of high‑lumen projectors in Function Rooms
Verify all overhead gear in the Ballrooms is secured with safety cables and meets all rigging SOPs
Lead the daily operation and monitoring of video conferencing and automation in Executive Boardrooms
Bachelor\'s or Associate\'s Degree
Minimum of 4 years of progressive technical experience in Audio Visual (AV) operations, with at least 1–2 years in a senior, lead, or supervisory capacity
Shows flexibility in adjusting to different work schedules
Complies with the Company\'s Code of Conduct and other policies & procedures
Shows best effort in accomplishing goals
Prioritizes important work and completes work assignments on time
Ensures accuracy of work output by showing attention to detail
Meets high quality output even during busy operations
Exhibits knowledge on products, services, policies and processes
Remains professional, helpful and responsive to customer needs
Westside Resort management operates Executive Boardrooms, Function Rooms, and Ballrooms as part of the Theater & Opera House division, providing luxury event and meeting spaces.