Branch Operations & Services Leader

CBS China Bank Savings; Quezon City; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

CBS China Bank Savings in Quezon City is seeking a Branch Service Head to oversee daily branch operations, ensure compliance with bank policies, and support the Branch Head in achieving service quality and sales targets.

The role focuses on cash management, deposits, internal control, marketing, people development, and administrative duties, requiring strong customer service and leadership to supervise staff.

Qualifications

• Strong customer service orientation.
• Proven leadership and people-management abilities.
• Ability to supervise staff and coordinate with teams.

Responsibilities

• Oversee daily branch operations and ensure smooth service delivery.
• Ensure compliance with bank policies and regulatory requirements.
• Support Branch Head in achieving service quality and sales targets.
• Handle cash management and deposits efficiently.
• Strengthen internal controls, marketing efforts, and staff development.
• Perform administrative duties and supervise branch staff.

Skills

Customer service

Leadership

Job description

CBS China Bank Savings in Quezon City is seeking a Branch Service Head to oversee daily branch operations, ensure compliance with bank policies, and support the Branch Head in achieving service quality and sales targets.

The role focuses on cash management, deposits, internal control, marketing, people development, and administrative duties, requiring strong customer service and leadership to supervise staff.