Branch Operations Officer

Dempsey Resource Management Inc.; Philippines; On-site; PHP 279,000 - 335,000; Full time

Job summary

Dempsey Resource Management Inc. in Davao is seeking an Operations Officer with banking background to oversee branch operations, lead staff, ensure compliance and drive business targets.

The role requires 3–5 years of branch operations experience in banking, strong communication and teamwork, and willingness to work Monday to Friday with occasional weekends. The organization offers opportunities in operations leadership, competitive compensation, and a stable work environment within the banking

Qualifications

• 3–5 years of experience as Branch Operations Officer in banking.
• Honest, trustworthy with team leadership skills.
• Excellent oral and written communication and interpersonal skills.

Responsibilities

• Oversee daily branch operations and ensure compliance with regulations.
• Manage staff, providing training and performance evaluations.
• Ensure exceptional customer service and resolve issues.
• Monitor financial transactions and manage cash flow.
• Implement process improvements to enhance efficiency.
• Assist in budgeting and forecasting activities.

Skills

Leadership

Communication

Customer service

Interpersonal skills

MS Excel

Education

Accounting/Finance/Commerce degree

Tools

MS Excel

Job description

• Oversee daily branch operations and ensure compliance with policies.


• Manage staff, providing training and performance evaluations.


• Ensure exceptional customer service and resolve any issues.


• Monitor financial transactions and manage cash flow.


• Implement process improvements to enhance efficiency.


• Assist in budgeting and forecasting activities.

Position Titles: Operations Officer -came from Banking Industry

Salary Range: 25-30k

Work Location-Davao

Work Schedule: Mondays-Friday from 8am to 5pm

Qualifications:

With significant and extensive experience in bank operations and marketing

A minimum of three (3) to five (5) years of experience as Branch Operations Officer in the banking industry.

Honest, trustworthy with team leadership skills.

Can develop and achieve business targets consistently.

Able to source new business opportunities.

With excellent oral and written communication and interpersonal skills.

• Degree Holder in Accounting related, Accountancy, Commerce, Financial and related degree course


• Skills and Competencies: Proficiency in program management, strong written and verbal communication, excellent interpersonal and customer service skills, and advanced MS Excel capabilities.


• Responsibilities and Duties: Oversee daily branch operations, ensure compliance with regulations, manage customer relations, and execute marketing strategies.


• Working Conditions: Regular office hours, with occasional requirement to work on weekends or holidays.


• Qualities and Traits: Detail-oriented, proactive, collaborative team player with a strong commitment to customer satisfaction.