Branch Operations Leader: Growth & Client Relations

iSource Asia Business Solutions Corporation; Naga; On-site; PHP 670,000 - 1,116,000; Full time

Benefits offered by this job

Professional development

Company events

Allowances

Paid holidays

13th month pay

Government-mandated benefits

Leave credits

Job summary

iSource Asia Business Solutions Corporation is seeking a Branch Manager in the Philippines to oversee daily operations, drive sales, and lead a multi-disciplinary team. You will coordinate sales, service delivery, and customer relations to achieve targets and maintain service standards.

You will work with management to grow the branch, manage resources, and ensure compliant, efficient operations across the branch, including reporting and client visits as needed.

Qualifications

• Degree in Business Administration/Management/Marketing or related field.
• At least five years of experience in branch operations, sales supervision, or related leadership role.
• Experience in B2B sales, office equipment, or technology-related products is advantageous.
• Strong leadership, communication, negotiation, and customer relationship management skills.
• Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.

Responsibilities

• Oversee daily branch operations and ensure activities align with company policies.
• Lead, supervise, coach, and monitor branch personnel across administrative, sales, and technical staff.
• Develop and execute branch sales plans to hit revenue and performance targets.
• Identify potential customers and opportunities for printers, copiers, and related services.
• Build and maintain strong relationships with clients, suppliers, and partners.
• Monitor sales pipelines, quotations, orders, collections, and customer concerns.
• Coordinate with technical staff for installation, maintenance, repairs, and after-sales support.
• Monitor inventory, equipment, supplies, and coordinate replenishment.
• Review branch performance reports and key metrics.
• Address escalated customer concerns and ensure resolution.
• Ensure documentation, compliance, workplace organization, and policy adherence.
• Submit regular branch performance reports to management.

Skills

Leadership

Communication

Negotiation

Customer relationship management

MS Office proficiency

Education

Business Administration / Management / Marketing degree or related field

Tools

Microsoft Office Suite

Job description

iSource Asia Business Solutions Corporation is seeking a Branch Manager in the Philippines to oversee daily operations, drive sales, and lead a multi-disciplinary team. You will coordinate sales, service delivery, and customer relations to achieve targets and maintain service standards.

You will work with management to grow the branch, manage resources, and ensure compliant, efficient operations across the branch, including reporting and client visits as needed.