Branch Operations Leader: Grow Sales & Service

MOTORJOY DEPOT INC.; Davao City; On-site; PHP 600,000 - 900,000; Full time

Job summary

MOTORJOY DEPOT INC. in Davao City is seeking a Branch Operations Head to oversee daily branch activities, drive sales, and ensure profitability. You will manage staff, inventory, customer service, and financial targets, while upholding policy compliance and operational excellence.

The ideal candidate brings strong leadership, business acumen, and a proven ability to grow operations and improve efficiency across the branch.

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field.
• 2-3+ years of experience in branch operations, sales, or business management.
• Strong leadership, communication, and analytical abilities.

Responsibilities

• Supervise and oversee the day-to-day operations of the branch, ensuring smooth workflow and operational efficiency.
• Implement and enforce company policies, SOPs, and compliance regulations.
• Monitor and analyze branch KPIs, sales performance, and operational effectiveness.
• Ensure optimal inventory management, stock levels, and cost control.
• Develop and execute sales strategies to achieve revenue targets and business growth.
• Identify and capitalize on new market opportunities and customer needs.
• Build and maintain strong relationships with clients, partners, and stakeholders.
• Lead promotional activities, marketing initiatives, and customer engagement strategies.
• Lead, train, and motivate branch staff to achieve high performance and productivity.
• Conduct coaching, mentoring, and performance evaluations to ensure employee development.
• Foster a positive work environment that promotes teamwork, accountability, and customer focus.
• Ensure excellent customer service standards to enhance customer satisfaction and retention.
• Address customer concerns, feedback, and escalations in a professional and timely manner.
• Implement initiatives to improve the overall customer experience and brand reputation.
• Manage branch financials, including budgeting, expense control, and profitability analysis.
• Ensure accurate and timely reporting of sales, expenses, and operational metrics.
• Conduct risk assessments and implement measures to mitigate financial and operational risks.

Skills

Leadership

Sales strategy

Customer service

KPIs analysis

Budgeting

Financial management

Team leadership

Communication

Education

Bachelor's degree in Business Administration

Job description

MOTORJOY DEPOT INC. in Davao City is seeking a Branch Operations Head to oversee daily branch activities, drive sales, and ensure profitability. You will manage staff, inventory, customer service, and financial targets, while upholding policy compliance and operational excellence.

The ideal candidate brings strong leadership, business acumen, and a proven ability to grow operations and improve efficiency across the branch.