Branch Operations Leader

MOTORJOY DEPOT INC.; Davao City; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

The Branch Operations Head at MOTORJOY DEPOT INC. will oversee daily branch operations, sales performance, and profitability, while ensuring adherence to SOPs and company policies.

You will manage branch staff, inventory, customer service, and financial targets to drive growth and efficiency. Key qualifications include a bachelor's degree in business-related fields and 2–3+ years in branch operations or sales management.

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field.
• 2-3+ years of experience in branch operations, sales, or business management.
• Strong background in business development, financial management, and operational oversight.
• Proven leadership and team management skills.
• Excellent communication, problem-solving, and decision-making abilities.

Responsibilities

• Supervise and oversee the day-to-day operations of the branch.
• Implement and enforce company policies, SOPs, and compliance regulations.
• Monitor and analyze branch KPIs, sales performance, and operational effectiveness.
• Ensure optimal inventory management, stock levels, and cost control.
• Develop and execute sales strategies to achieve revenue targets.
• Identify and capitalize on new market opportunities and customer needs.
• Build and maintain strong relationships with clients, partners, and stakeholders.
• Lead promotional activities, marketing initiatives, and customer engagement strategies.
• Lead, train, and motivate branch staff to achieve high performance and productivity.
• Coach, mentor, and evaluate staff performance.
• Foster a positive work environment that promotes teamwork, accountability, and customer focus.
• Ensure excellent customer service standards and address escalations.
• Implement initiatives to improve the overall customer experience and brand reputation.
• Manage branch financials, including budgeting, expense control, and profitability analysis.
• Ensure accurate and timely reporting of sales, expenses, and operational metrics.
• Conduct risk assessments and implement measures to mitigate financial and operational risks.

Skills

Leadership

Communication

Problem-solving

Decision-making

Data analysis

Education

Bachelor’s degree in Business Administration, Management, or a related field

Job description

The Branch Operations Head at MOTORJOY DEPOT INC. will oversee daily branch operations, sales performance, and profitability, while ensuring adherence to SOPs and company policies.

You will manage branch staff, inventory, customer service, and financial targets to drive growth and efficiency. Key qualifications include a bachelor's degree in business-related fields and 2–3+ years in branch operations or sales management.