Branch Operations Lead — Microfinance

Grameen Pilipinas Microfinance, Inc; Rizal; On-site; PHP 446,000 - 781,000; Full time

Job summary

Grameen Pilipinas Microfinance, Inc. in the Philippines seeks a Branch Supervisor to lead Account Officers and ensure microfinance products are implemented according to our strategic objectives. The role emphasizes day-to-day branch operations and staff support.

You will supervise planning, monitor performance, coach staff, manage the branch portfolio, and coordinate actions with the Operations Manager to drive results.

Responsibilities

• Supervise Account Officers
• Oversee implementation of microfinance products
• Check processing of clients' loans by Account Officers
• Oversee events for Account Officers and clients
• Deal with delinquent accounts
• Evaluate and support staff performance
• Provide coaching and mentoring to Account Officers
• Forward performance evaluations for approval
• Motivate Account Officers and secure resources for field work
• Identify and implement motivation strategies and recognize top performers

Job description

Grameen Pilipinas Microfinance, Inc. in the Philippines seeks a Branch Supervisor to lead Account Officers and ensure microfinance products are implemented according to our strategic objectives. The role emphasizes day-to-day branch operations and staff support.

You will supervise planning, monitor performance, coach staff, manage the branch portfolio, and coordinate actions with the Operations Manager to drive results.