Branch Supervisor

Grameen Pilipinas Microfinance, Inc.; Laguna; On-site; PHP 420,000 - 540,000; Full time

Job summary

A Microfinance Institution seeks a Branch Supervisor to ensure effective implementation of products and services by Account Officers. The role involves managing day-to-day operations, overseeing staff performance, and handling financial portfolios. Candidates should possess strong communication skills and a commitment to teamwork. The position is full-time based in Laguna, Philippines.

Qualifications

• Written and Verbal Communication Skills
• Excellent Communication Skills
• Strong Work Ethic
• Teamwork
• Problem Solver
• Attention to Detail
• Team Player
• Customer Management

Responsibilities

• Creates plan for day-to-day operation of the Branch Office
• Monitors the day-to-day achievement of the plan
• Provides immediate support to the staff in the Branch Office
• Manages financial status of the Branch Office
• Manages total portfolio of the Branch Office
• Recommends plans of action to the Operations Manager
• Oversee implementation of microfinance products
• Check Account Officer’s processing of clients’ loans
• Oversee regular and special events for Account Officers and clients
• Deal with delinquent accounts
• Oversee implementation of microfinance products and services
• Check, review or validate product and services applications and requirements
• Conduct of Credit Investigation and Background Investigation (CI/BI)
• Facilitate appraisal of loan applications
• Monitor implementation of other products and services
• Communicate management plans and decisions
• Evaluate and support staff performance
• Appraise the performance of Account Officers

Skills

Written and Verbal Communication Skills

Excellent Communication Skills

Strong Work Ethic

Teamwork

Problem Solver

Attention to Detail

Team Player

Customer Management

Job description

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Overview

This is a full-time and regular position. The Branch Supervisor ensures that the products and services of GPMI are implemented by Account Officers in his/her team, according to the Strategic Objectives. Provides support to the team in the Branch Office under his/her care.

Responsibilities

• Creates plan for day-to-day operation of the Branch Office
• Monitors the day-to-day achievement of the plan
• Provides immediate support to the staff in the Branch Office
• Manages financial status of the Branch Office
• Manages total portfolio of the Branch Office
• Recommends plans of action to the Operations Manager
• Oversee implementation of microfinance products
• Check Account Officer’s processing of clients’ loans
• Oversee regular and special events for Account Officers and clients
• Deal with delinquent accounts
• Oversee implementation of microfinance products and services
• Check, review or validate product and services applications and requirements
• Conduct of Credit Investigation and Background Investigation (CI/BI)
• Facilitate appraisal of loan applications
• Monitor implementation of other products and services
• Communicate management plans and decisions
• Evaluate and support staff performance
• Appraise the performance of Account Officers

Qualifications and Skills

Written and Verbal Communication Skills; Excellent Communication Skills; Strong Work Ethic; Teamwork; Problem Solver; Attention to Detail; Team Player; Customer Management

Working Location

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Grameen Pilipinas Microfinance Inc.