Branch Leader — Grow Sales & Elevate Customer Experience

MR DIY Philippines; Philippines; On-site; PHP 420,000 - 540,000; Full time

Job summary

MR DIY Philippines is seeking an experienced Assistant Branch Manager to support the Branch Manager in daily store operations, ensuring efficient resource use and excellent customer service. You will drive sales targets, supervise staff, and manage inventory to maintain store standards.

The role requires a Bachelor's degree in business or related field and at least five years of retail management experience.

Qualifications

• Bachelor's degree required in Business Administration, Management, or related field.
• Minimum 5 years of experience in a retail management role.
• Strong leadership and management skills with ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Customer-oriented with focus on exceptional customer service.
• Proven track record of meeting sales targets and driving growth.
• Knowledge of inventory management and merchandising techniques.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficient in Microsoft Office and POS systems.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Assist the Branch Manager in developing and implementing strategies to achieve sales targets and increase profitability.
• Oversee day-to-day operations of the branch, including inventory, staff supervision, and policy compliance.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Train and develop branch staff to ensure capability and performance.
• Monitor and analyze sales performance and implement corrective actions.
• Collaborate with marketing to plan promotions and drive brand awareness.
• Maintain a clean and organized store environment for a pleasant shopping experience.
• Conduct regular inventory checks and maintain accurate stock levels.
• Handle cash management per company policies.
• Assist in preparing reports on branch performance, sales, and inventory levels.

Skills

Leadership

Communication

Customer service

Sales target achievement

Multitasking

Education

Bachelor's degree in Business Administration/Management

Tools

MS Office

POS systems

Job description

MR DIY Philippines is seeking an experienced Assistant Branch Manager to support the Branch Manager in daily store operations, ensuring efficient resource use and excellent customer service. You will drive sales targets, supervise staff, and manage inventory to maintain store standards.

The role requires a Bachelor's degree in business or related field and at least five years of retail management experience.