Branch Manager

Malayan Savings Bank; Lipa; On-site; PHP 600,000 - 820,000; Full time

Job summary

Malayan Savings Bank in Batangas, Lipa is hiring a Branch Manager to oversee day-to-day branch operations and drive sales performance. You will lead, coach, and supervise branch staff to deliver high productivity and exceptional customer service while ensuring regulatory compliance and risk controls are maintained.

The role focuses on monitoring branch performance, developing business with local clients, and building strong stakeholder relationships.

Qualifications

• Bachelor's degree in Business Administration, Management, Finance, or related field.
• 3–5 years of experience in branch operations, preferably in banking, retail, or financial services.
• Proven leadership and team management skills.
• Strong sales and business development background.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage day-to-day branch operations and ensure smooth workflow.
• Drive sales performance and achieve branch targets.
• Lead, coach, and supervise branch staff to ensure high productivity and excellent customer service.
• Monitor and analyze branch performance, preparing regular reports for management.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Handle customer concerns and resolve issues in a timely and professional manner.
• Oversee cash handling, inventory, and asset management.
• Implement marketing and business development initiatives within the branch's area.
• Build and maintain strong relationships with clients and stakeholders.
• Ensure proper staffing, scheduling, and team development.

Skills

Leadership

Sales skills

Customer service

Communication

Business development

Branch operations

Team management

Cash handling

Education

Bachelor's degree in Business Administration/Management/Finance or related field

Job description

• Manage day-to-day branch operations and ensure smooth workflow
• Drive sales performance and achieve branch targets
• Lead, coach, and supervise branch staff to ensure high productivity and excellent customer service
• Monitor and analyze branch performance, preparing regular reports for management
• Ensure compliance with company policies, procedures, and regulatory requirements
• Handle customer concerns and resolve issues in a timely and professional manner
• Oversee cash handling, inventory, and asset management
• Implement marketing and business development initiatives within the branch's area
• Build and maintain strong relationships with clients and stakeholders
• Ensure proper staffing, scheduling, and team development

Qualifications:

• Bachelor's degree in Business Administration, Management, Finance, or any related field
• With at least 3-5 years of experience in branch operations, preferably in banking, retail, or financial services
• Proven leadership and team management skills
• Strong sales and business development background
• Excellent communication and interpersonal skills