Branch Operations Director

GSM - Green SM; Cagayan de Oro; Presencial; PHP 1 440 000 - 1 920 000; Tempo integral

Resumo da oferta

GSM - Green SM is seeking a Branch Director for Cagayan de Oro to lead depot operations, ensure safety and efficiency, and uphold company standards. The role oversees driver readiness, fleet deployment, attendance, and service quality in a fast-paced onsite environment.

You will manage KPIs, drive improvements, coordinate with HR, Training, Fleet, and Customer Service, and develop a high-performing Operations team. A bachelor's degree and 6–8 years of relevant experience are required.

Qualificações

• Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field.
• 6–8 years of depot operations, transportation, logistics, mobility, fleet operations, or frontline workforce management.
• Experience managing large driver teams and multi-shift operations.
• Strong problem-solving, coordination, and execution skills.
• Solid understanding of KPIs, productivity, attendance, and service quality.
• Proficient in analytics and reporting; proficient with MS Office.

Responsabilidades

• Lead daily depot activities, driver schedules and attendance.
• Monitor driver recruitment, headcount, and turnover against KPIs.
• Oversee vehicle deployment, readiness, maintenance, and asset management.
• Ensure service quality and resolve operational issues to improve passenger experience.
• Analyze operational data to identify opportunities and drive improvements.
• Develop and mentor the Operations team; foster accountability and teamwork.

Conhecimentos

Depot operations management

Driver management

Fleet operations

KPI analysis

People leadership

Formação académica

Bachelor's degree in Business Administration or related field

Ferramentas

Microsoft Excel

MS Office

Descrição da oferta de emprego

GSM - Green SM is seeking a Branch Director for Cagayan de Oro to lead depot operations, ensure safety and efficiency, and uphold company standards. The role oversees driver readiness, fleet deployment, attendance, and service quality in a fast-paced onsite environment.

You will manage KPIs, drive improvements, coordinate with HR, Training, Fleet, and Customer Service, and develop a high-performing Operations team. A bachelor's degree and 6–8 years of relevant experience are required.