Branch Operations Associate: Logistics & Customer Service

AP Cargo; Manila; In loco; PHP 167.000 - 279.000; Tempo pieno

Descrizione del lavoro

AP Cargo is seeking a Frontliner to support daily branch operations in Manila. The role involves verifying Air Waybills (AWB), processing cargo releases and refunds, and helping clients with inquiries over the phone and in person to ensure smooth and efficient service.

The Frontliner will maintain accurate documentation, assist in cargo handling, and contribute to a reliable, customer-friendly branch experience in a fast-paced logistics environment.

Competenze

• Minimum high school diploma or equivalent.
• Experience in logistics is a plus but not required.

Mansioni

• Verify Air Waybills (AWB) and assist in day-to-day branch operations.
• Process cargo releases and refund requests accurately and promptly.
• Assist clients with inquiries via phone and walk-ins to provide friendly service.
• Ensure documentation is complete and compliant to support smooth cargo handling.

Formazione

High school diploma or equivalent

Descrizione del lavoro

AP Cargo is seeking a Frontliner to support daily branch operations in Manila. The role involves verifying Air Waybills (AWB), processing cargo releases and refunds, and helping clients with inquiries over the phone and in person to ensure smooth and efficient service.

The Frontliner will maintain accurate documentation, assist in cargo handling, and contribute to a reliable, customer-friendly branch experience in a fast-paced logistics environment.