Branch Manager

Great Image Services Corporation; San Fernando; Presencial; PHP 600 000 - 900 000; Tempo integral

Resumo da oferta

Great Image Services Corporation seeks an experienced Branch Manager to lead our San Fernando City, La Union operations. You will drive sales, manage staff performance, and ensure exceptional customer experiences in a full-time role that aligns with our values and strategic goals.

You will oversee daily branch operations, inventory, budgeting, and staff development while maintaining compliance and a strong store environment.

Qualificações

• Proven experience as a Branch Manager or senior retail management role (3–5+ yrs).
• Demonstrated ability to drive sales growth and manage branch profitability.
• Strong leadership and people management skills with team motivation.
• Excellent communication and interpersonal skills with staff, customers, and stakeholders.

Responsabilidades

• Manage overall branch operations including inventory, stock control and merchandising to maximise sales and profitability.
• Lead, recruit, train and develop a team of retail staff with clear performance targets and coaching.
• Monitor financial performance, sales figures, margins and budget adherence; take corrective actions.
• Ensure compliance with company policies, procedures and regulatory requirements for retail operations.
• Create and maintain a positive store environment with excellent customer service and visual standards.
• Analyse sales data and customer feedback to identify trends and opportunities for growth.
• Handle customer complaints professionally to maintain satisfaction and loyalty.
• Liaise with head office on strategic initiatives, marketing campaigns and new product launches.
• Schedule staff to ensure adequate coverage and optimize labour costs.
• Maintain health and safety standards and train staff accordingly.

Conhecimentos

Branch management experience

Sales growth

People management

Communication

Data analysis

Financial management

POS systems

Inventory management

Formação académica

Business Management / Retail Management degree or equivalent

Descrição da oferta de emprego

About the role

Great Image Services Corporation is seeking an experienced and dynamic Branch Manager to lead our operations in San Fernando City, La Union. This is a full-time position that plays a pivotal role in driving the success and profitability of our retail branch. As Branch Manager, you will be responsible for overseeing all aspects of branch operations, managing staff performance, and ensuring an exceptional customer experience that aligns with our company's values and strategic objectives. This role offers the opportunity to make a meaningful impact on business performance whilst developing and nurturing a high-performing team.

Key responsibilities

• Manage overall branch operations, including inventory management, stock control, and merchandising to maximise sales and profitability
• Lead, recruit, train and develop a team of retail staff, setting clear performance targets and providing ongoing coaching and support
• Monitor financial performance, including sales figures, profit margins and budget adherence, and implement corrective actions where necessary
• Ensure compliance with all company policies, procedures and regulatory requirements applicable to retail operations
• Create and maintain a positive, engaging store environment that promotes excellent customer service and meets visual merchandising standards
• Analyse sales data and customer feedback to identify trends and opportunities for improvement and growth
• Handle customer complaints and resolve issues professionally and promptly to maintain customer satisfaction and loyalty
• Liaise with head office on strategic initiatives, marketing campaigns and new product launches
• Schedule staff efficiently to ensure adequate coverage and optimise labour costs
• Maintain health and safety standards and ensure all staff receive appropriate training in workplace safety

What we're looking for

• Proven experience as a Branch Manager or similar senior retail management position for at least 3-5 years
• Demonstrated ability to drive sales growth and manage branch profitability effectively
• Strong leadership and people management skills with a track record of building and motivating high-performing teams
• Excellent communication and interpersonal skills with the ability to engage effectively with staff, customers and stakeholders
• Strong analytical and problem-solving abilities with proficiency in data analysis and financial management
• Knowledge of retail operations, point-of-sale systems and inventory management software
• Customer-focused mindset with a commitment to delivering outstanding service standards
• Ability to work in a fast-paced environment and manage multiple priorities simultaneously
• Proficiency in English and the local language is highly desirable
• A qualification in Business Management, Retail Management or equivalent experience is preferred