Branch Manager

Klaiya; Metro Manila; On-site; PHP 335,000 - 469,000; Full time

Job summary

Klaiya is seeking a capable manager to lead sales and operations on-site in Manila. The role requires 1-3 years of experience, a Bachelor’s degree, and hands-on leadership across multiple locations and teams.

You will drive performance, optimize scheduling, and coordinate with key accounts to achieve targets. Responsibilities include tracking metrics, managing campaigns on Lazada, Shopee, and TikTok Shop, and ensuring excellent communication within a fast-paced environment.

Qualifications

• Proven management experience in branch, multi-store, or retail leadership.
• Bachelor's degree in Business Administration, Marketing, or related field.
• Experience with e-commerce platforms such as Lazada, Shopee, and TikTok Shop.
• Willing to work onsite in Binondo, Monday to Saturday.

Responsibilities

• Sales & Performance Management: Lead team operations to meet and exceed client sales targets; analyze daily performance metrics and trends.
• Team Scheduling & Operations: Manage roster schedules and allocate resources for full coverage and productivity.
• Goal Alignment & Coordination: Work with Team Leaders and KAMs to set targets and align goals with client needs.
• Performance Evaluation & Tracking: Track store/project progress and conduct monthly performance evaluations.
• People Leadership Under Pressure: Maintain high accountability and foster a motivated, high-performing team.

Skills

Multi-tasking

High pressure tolerance

Analytical capability

Time management

Excellent communication skills

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

CRM software

Microsoft Office Suite

Job description

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

13th Month Pay, Pag-Ibig Fund

Professional Development

Key Responsibilities

• Sales & Performance Management: Lead team operations to meet and exceed client sales targets. Analyze daily performance metrics, store trends, and customer behavior to continuously optimize sales strategies.
• Team Scheduling & Operations: Manage roster schedules and allocate resources efficiently to ensure full coverage, seamless workflow, and maximum operational productivity.
• Goal Alignment & Coordination: Work directly with Team Leaders and Key Account Managers (KAMs) to establish targets, align operational goals with client needs, and maintain transparent, regular team updates.
• Performance Evaluation & Tracking: Track overall store/project progress and conduct monthly performance evaluations for team members. Identify bottlenecks and implement immediate corrective actions.
• People Leadership Under Pressure: Maintain a high standard of accountability, handle fast-paced operational stress, and foster a motivated, high-performing team environment.

Qualifications

• Proven Management Experience: Background as a Branch Manager, Multi-Store Manager, or Retail Store Manager handling multiple locations, large teams, and high-volume operations.
• E-Commerce Platform Expertise: Extensive hands-on experience or deep familiarity with e-commerce platforms such as Lazada, Shopee, and TikTok Shop, including campaign mechanics, platform strategies, and best practices.
• Education: Bachelor's degree in Business Administration, Marketing, or any related field.
• Key Skills: Exceptional multi-tasking, high pressure tolerance, analytical capability (interpreting data/trends), strong time management, and excellent communication skills.
• Technical Proficiency: Fluent in CRM software and Microsoft Office Suite.
• Work Logistics: Fully willing to work onsite in Binondo on a Monday to Saturday work schedule.

Sales and Marketing Digital Marketing Communication Skills Project Management Customer Relationship Management TikTok