Branch Manager

South Asialink Finance Corporation; Leyte; On-site; PHP 420,000 - 560,000; Full time

Job summary

South Asialink Finance Corporation is seeking a Branch Manager to oversee branch operations, supervise staff, and drive performance toward monthly targets. The role emphasizes leadership, coaching, and ensuring quality service to clients while maintaining strong partnerships with loan consultants, dealers and banks.

The successful candidate will plan and implement programs for employees and clients, conduct trainings, monitor production and loan releases, and report branch performance to

Responsibilities

• Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
• Establishes work standards, performance measures, goals and objectives
• Assigns deliverables/tasks to subordinates
• Evaluates work performance, tracks and reviews work progress of subordinates
• Provides direction and guidance
• Coaches, counsels and motivates subordinates
• Recommends personnel action/movement
• Interviews prospective employees for the department and recommends hiring
• Conducts job orientation and technical trainings
• Identifies and recommends training program/seminar for staff development
• Recommends disciplinary actions as needed in concurrence with the Immediate Superior
• Responsible for attaining the branch monthly target set by the Management
• Monitors daily production and loan releases to ensure growth of the branch
• Plans, creates and implements programs/processes for branch employees and clients
• Maintains good business partnership with Loan Consultants, dealers and banks
• Implements the business plans and programs designed by the Marketing Group
• Delivers marketing activities within the approved budget
• Conducts meetings, seminars and orientations for Loan Consultants
• Reports regularly the performance of branches to the Immediate Superior
• Ensures that quality service to customers/clients is consistently applied
• Handles clients complaints or concerns escalated by the staff
• Represents the branch during Management Committee meetings and other internal/external meetings.
• Performs other work-related functions and duties that may be assigned.

Job description

DUTIES AND RESPONSIBILITIES:

• Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
• Establishes work standards, performance measures, goals and objectives
• Assigns deliverables/tasks to subordinates
• Evaluates work performance, tracks and reviews work progress of subordinates
• Provides direction and guidance
• Coaches, counsels and motivates subordinates
• Recommends personnel action/movement
• Interviews prospective employees for the department and recommends hiring
• Conducts job orientation and technical trainings
• Identifies and recommends training program/seminar for staff development
• Recommends disciplinary actions as needed in concurrence with the Immediate Superior
• Responsible for attaining the branch monthly target set by the Management
• Monitors daily production and loan releases to ensure growth of the branch
• Plans, creates and implements programs/processes for branch employees and clients
• Maintains good business partnership with Loan Consultants, dealers and banks
• Implements the business plans and programs designed by the Marketing Group
• Delivers marketing activities within the approved budget
• Conducts meetings, seminars and orientations for Loan Consultants
• Reports regularly the performance of branches to the Immediate Superior
• Ensures that quality service to customers/clients is consistently applied
• Handles clients complaints or concerns escalated by the staff
• Represents the branch during Management Committee meetings and other internal/external meetings.
• Performs other work-related functions and duties that may be assigned.