Branch Manager

Westfair Marketing, Inc.; Dasmariñas; On-site; PHP 500,000 - 800,000; Full time

Job summary

Westfair Marketing, Inc. is seeking a Branch Manager to oversee all store operations, drive sales, and uphold the brand’s prestigious image. You will ensure accurate accounting, maintain the internal system, and enforce company policies while leading a team of sales staff.

You will develop sales strategies, monitor performance, handle escalated issues, manage budgets, and ensure exceptional service and safe, well-presented stores. This role requires leadership in a high-end retail environment.

Qualifications

• Proven experience managing a retail branch and leading a sales team.
• Ability to develop and implement sales strategies to meet targets.
• Strong focus on customer service and brand experience.

Responsibilities

• Develop and implement sales strategies to meet or exceed branch sales targets
• Monitor daily, weekly, and monthly sales performance, taking corrective actions as needed
• Ensure the highest level of customer service is maintained at all times
• Handle escalated customer complaints and issues promptly and effectively
• Recruit, train, and supervise store staff, including sales associates
• Monitor inventory levels and ensure adequate stock availability of high-end furniture
• Ensure the store is visually appealing and aligns with the brand's high-end image
• Prepare and manage the branch's budget, ensuring cost control and profitability
• Ensure compliance with all relevant laws, regulations, and company policies
• Ensure the store is clean, well-maintained, and safe for customers and staff

Skills

Sales leadership

Customer service

Budget management

Staff training

Visual merchandising

Inventory control

Job description

About the role

Branch Manager oversees all aspects of the store's operations, drives sales, provides exceptional service to customers, and maintains the brand's prestigious image while ensuring accurate and efficient use of the internal system, adherence to company rules, proper facility management, and accurate accounting and reporting practices.

Key responsibilities

• Develop and implement sales strategies to meet or exceed branch sales targets

• Monitor daily, weekly, and monthly sales performance, taking corrective actions as needed

• Ensure the highest level of customer service is maintained at all times

• Handle escalated customer complaints and issues promptly and effectively

• Recruit, train, and supervise store staff, including sales associates

• Monitor inventory levels and ensure adequate stock availability of high-end furniture

• Ensure the store is visually appealing and aligns with the brand's high-end image

• Prepare and manage the branch's budget, ensuring cost control and profitability

• Ensure compliance with all relevant laws, regulations, and company policies

• Ensure the store is clean, well-maintained, and safe for customers and staff