Branch Head_Trinoma

Nails Glow- Head Office; Quezon City; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Nails Glow- Head Office is seeking a Branch Head to manage daily operations at the Quezon City branch in Metro Manila. You will drive sales, service quality, and staff performance while ensuring adherence to company standards.

The role requires a Bachelor's degree in a related field and 2–3 years in branch management or supervisory roles. Strong leadership, communication, and organizational skills are essential for success.

Qualifications

• Bachelor's degree in Business Administration, Management, Marketing, or a related field is preferred.
• 2–3 years of experience in branch management, retail, sales, operations, or a similar supervisory role.
• Strong leadership and people-management skills.
• Good communication and customer service skills.
• Knowledge of sales monitoring, inventory management, and basic financial reporting.

Responsibilities

• Oversee day-to-day operations of the branch.
• Lead, supervise, and motivate branch employees to achieve performance targets.
• Monitor sales, revenue, expenses, and branch profitability.
• Ensure excellent customer service and address customer concerns promptly.
• Monitor staff attendance, schedules, productivity, and performance.
• Conduct regular team meetings, coaching, and evaluations.
• Ensure proper implementation of company policies and standards.
• Monitor inventory, supplies, equipment, and branch assets.
• Coordinate with other departments on operational, purchasing, HR, marketing, and admin matters.
• Prepare and submit branch reports (sales, attendance, inventory, and operations).

Skills

Leadership

People management

Communication

Customer service

Sales monitoring

Inventory management

Financial reporting

Problem solving

Organized

Education

Bachelor's degree in Business Administration or related field

Job description

About the role

The Branch Head is responsible for the overall management and daily operations of the branch. The role ensures that the branch meets its sales, operational, customer service, staffing, and financial targets while maintaining company standards and policies.

Key responsibilities

• Oversee the day-to-day operations of the branch
• Lead, supervise, and motivate branch employees to achieve performance targets
• Monitor sales, revenue, expenses, and branch profitability
• Ensure excellent customer service and address customer concerns or complaints promptly
• Monitor staff attendance, schedules, productivity, and performance
• Conduct regular team meetings, coaching, and performance evaluations
• Ensure proper implementation of company policies, procedures, and standards
• Monitor inventory, supplies, equipment, and branch assets
• Coordinate with other departments regarding operational, purchasing, HR, marketing, and administrative concerns
• Prepare and submit required branch reports, including sales, attendance, inventory, and operational reports

About you

• Bachelor's degree in Business Administration, Management, Marketing, or a related field is preferred
• At least 2-3 years of experience in branch management, retail, sales, operations, or a similar supervisory role
• Strong leadership and people-management skills
• Good communication and customer service skills
• Knowledge of sales monitoring, inventory management, and basic financial reporting
• Able to make decisions, solve problems, and work under pressure
• Organized, dependable, and results-oriented
• Willing to work on weekends/holidays when required by branch operations