Branch Growth & Operations Leader

MOTORJOY DEPOT INC.; Sindangan; Sur place; PHP 800 000 - 1 200 000; Plein temps

Résumé du poste

MOTORJOY DEPOT INC. in Sindangan, Philippines, is seeking a Branch Operations Head to oversee daily branch operations, sales performance, and profitability.

The role requires strong leadership, business acumen, and a focus on customer service, inventory control, and policy compliance. You will supervise branch staff, implement SOPs, monitor KPIs, develop sales strategies, manage client and partner relationships, and drive growth with cost efficiency.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• 2-3+ years of experience in branch operations, sales, or business management.
• Strong background in business development, financial management, and operational oversight.
• Proven leadership and team management skills.
• Excellent communication, problem-solving, and decision-making abilities.

Responsabilités

• Supervise and oversee the day-to-day operations of the branch, ensuring smooth workflow and operational efficiency.
• Implement and enforce company policies, SOPs, and compliance regulations.
• Monitor and analyze branch KPIs, sales performance, and operational effectiveness.
• Ensure optimal inventory management, stock levels, and cost control.
• Develop and execute sales strategies to achieve revenue targets and business growth.
• Identify and capitalize on new market opportunities and customer needs.
• Build and maintain strong relationships with clients, partners, and stakeholders.
• Lead promotional activities, marketing initiatives, and customer engagement strategies.
• Lead, train, and motivate branch staff to achieve high performance and productivity.
• Conduct coaching, mentoring, and performance evaluations to ensure employee development.
• Foster a positive work environment that promotes teamwork, accountability, and customer focus.
• Ensure excellent customer service standards to enhance customer satisfaction and retention.
• Address customer concerns, feedback, and escalations in a professional and timely manner.
• Implement initiatives to improve the overall customer experience and brand reputation.
• Manage branch financials, including budgeting, expense control, and profitability analysis.
• Ensure accurate and timely reporting of sales, expenses, and operational metrics.
• Conduct risk assessments and implement measures to mitigate financial and operational risks.

Connaissances

Leadership

Operations management

Sales strategy

Financial management

KPIs analysis

Customer service

Team leadership

Communication skills

Formation

Bachelor’s degree in Business Admin

Description du poste

MOTORJOY DEPOT INC. in Sindangan, Philippines, is seeking a Branch Operations Head to oversee daily branch operations, sales performance, and profitability.

The role requires strong leadership, business acumen, and a focus on customer service, inventory control, and policy compliance. You will supervise branch staff, implement SOPs, monitor KPIs, develop sales strategies, manage client and partner relationships, and drive growth with cost efficiency.