Branch Compliance Assurance Officer (Diffun)

City Savings Bank, Inc.; Philippines; Sur place; PHP 400 000 - 620 000; Plein temps

Résumé du poste

City Savings Bank, Inc. is seeking a Branch Compliance Assurance Officer to validate branch operations against internal policies and regulations. The role emphasizes assessing risks, monitoring adherence, and implementing corrective actions across units.

The candidate will review accounts of high-risk customers, monitor documentation completion, and support audits and compliance testing. Strong leadership and regulatory knowledge are essential for ongoing improvement.

Qualifications

• Minimum 3 years in a leadership role within retail banking or financial services.
• Strong understanding of banking operations, deposits and lending, customer service, and compliance.
• Excellent interpersonal and communication skills; ability to lead and motivate a team.
• Problem-solving and decision-making with focus on continuous improvement.
• Familiarity with banking regulations and compliance responsibilities.
• Bachelor's degree in Business Administration, Finance, or related field, or equivalent experience.

Responsabilités

• Performs periodic review of Branch operations to ensure alignment with Bank policies and procedures.
• Reviews commitment to audit findings to ensure sustained compliance.
• Assesses accounts of High-Risk Customers including CASA, TD, and Loans through offsite document checks and data validation.
• Monitors branch completion of documents and reports status to Head of BCAU and ROH.
• Provides support during Internal Audit, Compliance Testing, Risk Management, and BSP Audit engagements.
• Keeps abreast of industry regulations and compliance standards affecting branches.
• Performs additional Branch Operations Group tasks as assigned by Unit Head or Group Head.
• Executes Bank Business Continuity Plan procedures as approved by Branch Operations Group Head.

Connaissances

Leadership

Banking ops

Compliance

Communication

Problem solving

Regulatory knowledge

Formation

Bachelor's degree in Business/Finance

Description du poste

The Branch Compliance Assurance Officer (BCAO) plays a critical role in validating that branch operations and activities are conducted in compliance with internal policies and industry regulations. This role involves assessing, monitoring, and reporting on the branch's adherence to compliance standards, identifying potential risks, and collaborating with various units to implement corrective measures.

Job Responsibilities:

• Performs periodic review of Branches and Branch Lite Unit's operations, processes, and activities to determine if it aligns with Bank policies and procedures
• Performs periodic review of commitment to previous Audit, Compliance and BCAU findings to determine sustained compliance
• Competently reviews and provides assessment of all accounts of High-Risk Customers,; CASA, TD and Loan accounts per week (based on agreed count) per Product, through offsite checking of documents, access to System and generated reports,; validation of Branch/BLUs compliance using the Customer Onboarding Review Checklist; check completeness of the uploaded documents in the Customer Records Central Database; check accuracy of all data in the system versus documents submitted of covered reviews; analyze the information or data submitted by the client; documents result or status of compliance per account reviewed
• Monitors branches completion (regularization) of items with incomplete documents/details;
• Reports and elevates status to the ROH and BCAU Head
• Provides support during Internal Audit, Compliance Testing, Risk Management and BSP Audit engagement through monitoring of Branches compliance on timely and complete submission of duly reviewed requirements.
• Stays updated on industry regulations and compliance standards that may impact the branch.
• Performs additional Branch Operations Group related responsibilities to be assigned by the Unit Head or Group Head from time to time.
• Performs operational functions pursuant to the Bank's Business Continuity Plans upon the approval by Branch Operations Group Head.

Job Requirements:

• Minimum 3 years of experience in a leadership role within a retail banking or financial services environment
• Strong understanding of banking operations, including deposit and lending activities, customer service, and compliance
• Excellent interpersonal and communication skills, with the ability to effectively manage and motivate a team
• Problem-solving and decision-making skills, with a focus on continuous improvement
• Familiarity with banking regulations and a commitment to maintaining compliance
• Bachelor's degree in Business Administration, Finance, or a related field, or equivalent experience