Branch Collections Associate (Ozamis)

Hammerjack Pty Ltd; Northern Mindanao; On-site; PHP 223,000 - 335,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking a Branch Collection Associate (BCA) to monitor on-time billing and collections for the branch loans portfolio. You will also oversee non-performing loans and take actions to reduce them, while delivering excellent customer service.

The role requires a Bachelor's degree, knowledge of loan collections, and a valid motorcycle license for field work. Fresh graduates are welcome to apply and you're expected to travel extensively within the area of

Qualifications

• Bachelor's degree required.
• Experience in loans/collections is an advantage.
• Driving skills with motorcycle license required.
• Strong written and spoken communication.
• Willingness to travel extensively.
• Fresh graduates are welcome to apply.

Responsibilities

• Monitor on-time billing and collections for branch loans.
• Perform redemption, posting of payments, restructuring, billings, condonation, field visits, SMS dispatch, etc.
• Analyze accounts to assess clients' ability to pay.
• Compute possible loan restructurings.
• Prepare and submit required reports timely.
• Check documents for completeness, timeliness, and accuracy.
• Provide excellent customer service according to standards.

Skills

Communication skills

Willing to travel

Fresh graduates welcome

Education

Bachelor's degree

Job description

Branch Collection Associate (BCA)

is responsible for the monitoring and execution of on-time billing and collections of the branch loans portfolio. He also monitors non-performing loans and takes appropriate actions in reducing it.

Specific Responsibilities

• Achievement of the collection targets as well as operational targets and Key Performance Indicators (KPIs) of the Non-Performing Loan (NPL) portfolio assigned to them.
• Responsible for performing all assigned function in collections activities such as redemption, posting of payments, re-structuring, billings, condonation, field visits, collection letters and Short Messages (SMS) send-out etc.
• Performs account analysis and evaluates client's capability to pay
• Computes for the possible restructuring of loans
• Accomplishes all assigned necessary reports and submits in a timely manner
• Checks all assigned documents to ensure its completeness, timeliness and accuracy
• Responsible for performing excellent customer service to all clients according to the established standards

Qualifications

• Bachelor's degree graduate
• Experience in loans and collection is an advantage
• Driving skills is a must (motorcycle), with driver's license
• Good oral and written communication skills with proficiency in the local dialect
• Willing to travel extensively and highly familiar with the area of operations
• Fresh graduates are welcome to apply.