BPO Team Leader: People & Performance Champion

Offshore Business Processing; Pasig; Hybrid; PHP 558,000 - 781,200; Full time

Benefits offered by this job

HMO on Day 1

Performance Bonus

Annual Appraisal

Job summary

Offshore Business Processing is seeking an experienced Team Leader with a minimum of 3 years in a BPO environment. The ideal candidate possesses excellent communication skills and has proven leadership experience. Responsibilities include managing daily operations, enhancing company culture, and developing strategies for performance improvement. Candidates should be willing to work in Ortigas or Cubao and exhibit innovative problem-solving abilities. Competitive perks, including HMO from Day 1, are offered.

Qualifications

• Minimum of 3 years' experience as a Team Leader in a BPO environment.
• Proficient in MS Office, Strong PowerPoint and Excel skills.
• Experience in developing business processes for operational efficiency.

Responsibilities

• Develop an energetic, high-performance company culture.
• Manage the day-to-day operation of the accounts of the company.
• Deliver complex client engagements to implement creative business solutions.

Skills

Leadership

Communication Skills

Problem-Solving

Planning Skills

MS Office Proficiency

Team Mentoring

Job description

Offshore Business Processing is seeking an experienced Team Leader with a minimum of 3 years in a BPO environment. The ideal candidate possesses excellent communication skills and has proven leadership experience. Responsibilities include managing daily operations, enhancing company culture, and developing strategies for performance improvement. Candidates should be willing to work in Ortigas or Cubao and exhibit innovative problem-solving abilities. Competitive perks, including HMO from Day 1, are offered.