BMS Analyst

Surbana Jurong Group; Mandaluyong; On-site; PHP 300,000 - 540,000; Full time

Job summary

Surbana Jurong Group is seeking a dedicated professional to oversee BMS document review, administration, and process improvements. The role collaborates with area experts to ensure accuracy, consistency, and timely updates across all BMS sites and knowledge portals.

The candidate will develop process maps, draft procedures, and coordinate with internal teams to address issues and optimize workflows, contributing to efficient knowledge management and compliance.

Responsibilities

• Review BMS documents periodically with Area Experts and Owners
• Proofread with GSS Marketing and Communications Team to fix spelling and grammar
• Reformat documents to align with BMS Instructions
• Document changes and revision comments
• Review critical business processes with area owners and stakeholders to identify gaps
• Develop process maps showing workflows, information dependencies, bottlenecks and client requirements
• Undertake best practice gap analysis and support issue resolution
• Create procedures, guidelines and working instructions for process implementation
• Serve as administrator for BMS sites and prepare performance reports

Job description

Key Responsibilities

Document Review (QA)

• Ensure BMS documents are reviewed periodically by Area Experts and Owners
• Ensure documents are free from errors before uploading to the BMS by:
• Liaising with GSS Marketing and Communications Team in proofreading and correcting spelling and grammatical errors
• Reformatting documents to ensure consistency with BMS Instructions
• Proper documentation of changes and revision comments

Business Process Review

• Work with area owners and key stakeholders in the review of critical business processes and systems to identify process gaps
• Develop accurate process maps to identify workflows, information dependencies, bottlenecks, decision-making points and client requirements
• Undertake best practice gap analysis and support area owners and key stakeholders in resolving process issues identified by the process review
• Develop necessary documentations, (e.g. procedures, guidelines, working instructions, user guides) using range of sources and tools for process implementation

BMS Administration

• Facilitate resolution of BMS-related issues and requests in a timely manner, including but not limited to:
• Document Change Requests
• Access Errors/Requests
• Journal/Article Requests
• Liaise with internal team members or other functional groups to address unresolved issues
• Review any feedback or suggestions by users and forward to the appropriate functional group, as necessary
• Act as the administrator of the following BMS sites:

-Audit Site (Audit Programmes, Audit Reports, Issue Notifications)
-Client Pre-registered Suppliers Site

-Knowledge Portal

Prepare reports related to the performance of the BMS

• BMS Usage Report
  -BMS Recent Changes
  -Audits
  -Summary of Regional BMS Reports
• Identify and suggest possible improvements on internal processes
• Other tasks related to BMS systems, as required.

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!