Billing Operations Team Lead - Elevate Client Experience

JPMorgan Chase & Co.; Taguig; On-site; PHP 1,200,000 - 1,500,000; Full time

Job summary

JPMorgan Chase & Co. is looking for a Finance Operations Team Lead in Taguig, Philippines, to oversee client billing execution and mentor team members. This role involves resolving complex billing issues, improving operational processes, and maintaining high-quality client experiences.

The ideal candidate has at least 4 years of relevant experience, strong proficiency with billing systems, and exceptional leadership skills. Join us to make a significant impact in the finance operations team.

Qualifications

• 4+ years of experience in client billing, accounts receivable, or revenue cycle management.
• 1+ years of experience leading work or mentoring teammates.
• Proficiency in data reconciliation and billing discrepancy resolution.

Responsibilities

• Lead daily client billing operations for invoicing and reconciliation.
• Resolve non-routine billing issues with investigation.
• Monitor team service and quality metrics for performance assessment.

Skills

Client billing experience

Leadership

Problem-solving

Attention to detail

Communication skills

Proficiency in Microsoft Excel

Education

Bachelor’s degree in accounting, finance, or a related field

Tools

Microsoft Excel

Billing/accounting systems

Job description

JPMorgan Chase & Co. is looking for a Finance Operations Team Lead in Taguig, Philippines, to oversee client billing execution and mentor team members. This role involves resolving complex billing issues, improving operational processes, and maintaining high-quality client experiences.

The ideal candidate has at least 4 years of relevant experience, strong proficiency with billing systems, and exceptional leadership skills. Join us to make a significant impact in the finance operations team.