Billing Operations Specialist

UPS; Medellin; In loco; PHP 223.000 - 357.000; Tempo pieno

Descrizione del lavoro

UPS in Cebu, Philippines is seeking a Billing Associate responsible for supporting end-to-end billing by reviewing, preparing, and processing transactions, validating information from Operations, and ensuring invoices meet customer requirements and procedures. The role requires accuracy, strong communication, and the ability to manage multiple tasks in a deadline-driven environment.

Collaboration with internal stakeholders to resolve discrepancies and continuously improve billing processes is

Competenze

• English proficiency at B1 level.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Administrative Support, Or Related Functions Preferred.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to manage multiple tasks and priorities in a deadline-driven environment.
• Proactive mindset with strong follow-up and ownership skills.
• Ability to work independently and as part of a team.

Mansioni

• Process billing transactions accurately and within established timelines.
• Review and validate billing requests and supporting documentation.
• Complete billing adjustments, credits, debits, and rebills when required.
• Monitor workload and prioritize activities to meet service level expectations.
• Identify, investigate, and escalate billing discrepancies and exceptions.
• Perform quality reviews to ensure billing accuracy and compliance.
• Maintain accurate billing records and system updates.
• Collaborate with internal stakeholders to ensure timely completion of billing requirements.
• Proactively identify opportunities to improve processes and reduce billing errors.

Conoscenze

English B1

Written & verbal communication

Attention to detail

Organizational skills

Time management

Multitasking

Proactive ownership

Independent and team work

Strumenti

Microsoft Office

Descrizione del lavoro

UPS in Cebu, Philippines is seeking a Billing Associate responsible for supporting end-to-end billing by reviewing, preparing, and processing transactions, validating information from Operations, and ensuring invoices meet customer requirements and procedures. The role requires accuracy, strong communication, and the ability to manage multiple tasks in a deadline-driven environment.

Collaboration with internal stakeholders to resolve discrepancies and continuously improve billing processes is