Billing & Invoicing Specialist - Client-Focused & Growth

The Philippine Daily Inquirer, Inc.; Philippines; On-site; PHP 240,000 - 420,000; Full time

Job summary

The Philippine Daily Inquirer, Inc. is seeking a Billing Assistant to manage invoicing for print and digital products, ensuring accuracy and timely issuance.

You will collaborate with sales, editorial, and digital teams, maintain detailed billing records, and support monthly close, audits, and process improvements across finance operations.

Strong organizational skills and confidential handling of customer data are essential in this role.

Responsibilities

• Prepare and send accurate invoices for print and digital products.
• Ensure timely issuance of invoices; monitor billing cycles.
• Collaborate with sales, editorial, and digital teams on billing data.
• Assist with processing adjustments, credits, and refunds.
• Maintain detailed records of billing transactions in the system.
• Schedule delivery of billing statements to clients.
• Ensure accuracy of transactions in the billing system.
• Act as a point of contact for client billing inquiries.
• Work with internal teams to resolve billing discrepancies.
• Follow up with clients on outstanding payments; coordinate with collections.
• Provide clear billing information to internal stakeholders and customers.
• Reconcile customer accounts and generate financial reports.
• Support monthly, quarterly, and annual closing processes.
• Maintain confidentiality and up-to-date customer data in the billing system.
• Perform general administrative tasks related to billing (docs, filing).
• Ensure compliance with internal policies and regulations.
• Identify opportunities to streamline billing processes.
• Report delays or noncompliance with policies when identified.
• Assist in documenting and refining billing procedures.
• Support audits with requested financial documentation.

Job description

The Philippine Daily Inquirer, Inc. is seeking a Billing Assistant to manage invoicing for print and digital products, ensuring accuracy and timely issuance.

You will collaborate with sales, editorial, and digital teams, maintain detailed billing records, and support monthly close, audits, and process improvements across finance operations.

Strong organizational skills and confidential handling of customer data are essential in this role.